Senior Project Manager (PMP Certified)

Summary

Certified Project Management Professional (PMP) and Scrum Master with over 12 years of experience in IT project management and State-level governmental project management. Specializing in managing high-profile, and enterprise-level projects, demonstrating advanced skills in Microsoft Office Suite, Jira, Sharepoint, and Smartsheet. Proven track record of delivering full portfolio of projects on time, within budget, and to high-quality standards, utilizing Six Sigma, Waterfall, Scrum, and Agile methodologies.

Skills

Project Management Advanced MS Office Visio Automated Tool Development

Agile & Scrum Methodologies Six Sigma Leadership & Team Management

Analytical & Problem-Solving Skills Strong Communication Skills PMP Certified IT Service Management Client Relationship Management

Project History

State of Wisconsin

Department of Health Services 7/2024 - Present

Bureau of Prevention Treatment and Recovery

Contract Manager (Consultant)

Serve as the Bureau’s lead staff for contract administration for 988, related to alignment with 988 States & Territories Cooperative Agreement Supplemental Grant.

Manage 988 contract requirements including developing initial contract documents, contract renewals, risk assessments, site visits, and performance reporting.

Manage the planning, tasks, and timelines of all 988 activities in the Bureau

Identify best practice models, policies and procedures, and methods of implementing 988 services to align Wisconsin’s services with national recommendations.

Participate in workgroups, committees, etc. for other current crisis initiatives to gather and share information and foster alignment between the 988-grant project and contracts and other initiatives.

Create RFPs and review candidates for high-impact enterprise-wide initiatives.

Department of Transportation 6/2023 – 5/2024

Division of Transportation Systems Development Project Leader

Define program scope, goals, and deliverables in collaboration with stakeholders.

Develop and maintain detailed project plans, schedules, and roadmaps.

Communicate program status, challenges, and successes to leadership and stakeholders, driving continuous process improvement and creating tools and best practices to enhance team productivity and efficiency.

Scoped and estimated programs effectively using automated tools like MS Projects, Tableau, and Visio.

Facilitate communication between technical and non-technical stakeholders.

Department of Health Services

COVID-19 Response and Recovery 4/2020 – 6/2023

Application Development and Supply Chain Manager (Consultant 12/2020 – 6/2023)

Spearheaded IT, supply chain, and logistics for healthcare operations for Wisconsin’s COVID-19 response, implementing state-wide health IT and logistical solutions such as SAP and SaaS platform implementations.

Invented and directed operations using SharePoint and MS Project, significantly improving project delivery and creating opportunities for patient services.

Scrum Master for COVID-19 Testing team data automation data warehouse and dashboard.

Managed and mentored a team of 12, awarded the Governor’s Meritorious Service Award of Excellence, specifically for strong leadership and project management skills.

Implemented Agile and Six Sigma to optimize workflow business processes.

COVID-19 Information Line Manager (Consultant 4/2020 – 12/2020)

Developed a complete kit of information leveraged to onboard 23 call center representatives including the script, the supporting documents for verification, the workflows in Tableau, and the risk/flaw documentation reporting mechanics.

Viking Electric 12/2018 – 3/2020

Project Manager (Consultant)

Internal project manager for 150 ongoing projects involving electrical construction, contractors, and lighting design.

GE Healthcare 10/2016 – 11/2018

Project Manager (Consultant)

Oversaw the manufacturing, logistics, delivery, installation, and training of neo-natal incubators and diagnostic imaging equipment, managing 300 projects concurrently, totaling 3600 projects per fiscal year, with a backlog of $38-40 million in revenue each fiscal year.

Education

University of Wisconsin – Oshkosh – Oshkosh, WI

Bachelor of Arts, Major: Psychology (2006 – 2011)

Project Management Institute

Project Management Professional Certification (PMP) (April 2023)

Gregory Malcolm, PMP

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