Customer Service High School
Resume:
*********@******.***
www.LinkedIn.NarzaylaS.com
C O N T A C T P R O F I L E
W O R K E X P E R I E N C E
S K I L L S
Childcare Expertise
First Aid and CPR
E D U C A T I O N
Secondary School
Crest High School
2018- 2022
Shelby, NC
GPA: 3.46
Nanny/ Care Giver
Care.com
Durham, NC & Charolotte, NC
Personal Care: Provide attentive care for children and elderly, including feeding, bathing, dressing, and changing diapers for younger children. Helping elders manage medication, including organizing pillboxes if necessary. Household Tasks: Perform light household duties related to the children, such as tidying play areas, doing children's laundry, meal preparation, and cleaning up after meals.
Transportation: Transport children to and from school, playdates, and other activities as needed.
Developmental Support: Monitor and support children's physical, emotional, and social development.
Mobility Assistance: Support elders with mobility, including helping them get in and out of bed, walking, or using mobility aids like walkers or wheelchairs. 2019 -Current
Dedicated and ambitious professional with a strong passion for building meaningful connections and fostering collaborative relationships. Eager to leverage exceptional communication and networking skills to contribute positively to a dynamic team environment. Committed to continuous growth and development, I thrive in opportunities that encourage engagement and innovation. N A R Z A Y L A E . S M I T H
Housekeeping Skills
Customer Service
Front End service Trainer / OGP
Walmart
Shelby, NC
Order Preparation: Retrieve online grocery orders from the store. This includes selecting items from the shelves based on the orders received through the Walmart app or website.
Quality Control: Inspect items for quality and freshness, especially perishable goods like fruits, vegetables, dairy, and meat.
Customer Communication: Notify customers of any substitutions or issues with their orders. This may involve reaching out via phone or app notifications. Order Delivery: Bring the prepared orders to the designated pickup area for customers to collect. This may involve loading groceries into customers' vehicles.
Compliance with Policies: Follow all safety and health guidelines, including proper handling of food products and adherence to store policies. 2020- 2023
Barista
Starbucks
Shelby,NC
Beverage Preparation: Prepare a variety of beverages, including lattes, cappuccinos, and specialty drinks. Ensure consistency in taste and presentation. Equipment Maintenance: Operate and maintain coffee brewing equipment, espresso machines, and grinders. Regularly clean and descale machines to ensure optimal performance.
Inventory Management: Monitor stock levels of products and other supplies. Keep the work area organized and stocked with necessary supplies. Food Preparation: Prepare and serve light snacks, pastries, or sandwiches. Ensure food items are displayed attractively.
Cash Handling: Process transactions accurately and handle cash, credit, and mobile payments. Balance cash register at the end of shifts 2022 - 2024
Time management
Basic Computer Skills
Organization
Knowledge of Products
Cultural Awareness
A V A L A B I L I T Y
Monday: 3:00PM- 10:30PM
Tuesday: Open Availability
Wednesday: 3:00PM- 10:30PM
Thursday: 9:00AM- 4:30PM
Friday: 3:00PM- 10:30PM
Saturday: 9:30AM- 4:30PM
Sunday: 2:00PM- 9:30PM
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