OBEBE KEHINDE ELIJAH
Along Fountain University Road, Onana babaona, Ijetu, Osogbo Osun State.
**************@*****.***
SEX: MALE
STATUS: SINGLE
STATE OF ORIGIN: EKITI STATE
Objective
Dedicated and customer-focused professional with a strong passion for delivering exceptional service and fostering positive customer experiences. Seeking a Secretary role where I can leverage my excellent communication, problem-solving, and interpersonal skills to effectively address customer inquiries, resolve issues efficiently, and ensure customer satisfaction. With a proactive approach and a commitment to maintaining a high standard of professionalism, I aim to contribute to the company's success by building strong customer relationships, enhancing retention, and supporting overall business growth.
Educational & Professional Qualification
1)Federal University Oye Ekiti
B.sc in Demography and social statistics 2016-2021
2)Saint Augustine’s Comprehensive High School, Oye Ekiti
Senior School Certificate (SSCE) 2009 – 2015
3)Saint Michael’s Anglican Primary School, Oye Ekiti
Primay School Leaving Certificate 2002 – 2009
Professional Skills
1)CUSTOMER SERVICE SKILLS
i.Strong verbal and written communication
ii.Active listening and empathy
iii.Customer relationship management
iv.Conflict resolution and problem-solving
v.Handling complaints and inquiries professionally
vi.Patience and adaptability
2)TECHNICAL SKILLS
i.Microsoft Office Suite (Word, Excel, Outlook)
ii.Email and chat support tools
iii.Data entry and record-keeping
iv.Multitasking in a fast-paced environment
3)INTERPERSONAL & SOFT SKILLS
i.Teamwork and collaboration
ii.Strong organizational skills
iii.Attention to detail
iv.Ability to work under pressure
v.Time management and prioritization
vi.Positive attitude and professionalism
Interest
1)Reading
2)Football
3)Sales Workshops
Working Experience
NYSC PROGRAMME JULY 2022 – MAY 2023
ICT. DEPARTMENT
National Orientation Agency, Abeere, Osun State. (NOA)
Actively Participated in the entry of INEC result sheet for the Organization
Assisted in the validation of records sent from different local governments of the reputable Organization
IT SUPPORT SPECIALIST 2015 – 2022
Federal University Oye Ekiti
Digital Lab
Familiarity with common operating systems and network monitoring programs
Knowledge of data user interface and query software, object- or component-oriented software
Excellent data entry skills for accurately maintaining processing logs
Integrity to maintain confidentiality when working with sensitive business data
Verbal communication to explain complex technical information to users with little technical knowledge
Referee
PROF. BORODE MATTHEW 080******** MR. BABALOLA BLESSING 081********
Dept. of Education Management, Faculty of Social Sciences
Faculty of Education, Department of demography and Social Statistics,
Ekiti State University, Federal University, Oye
Ado Ekiti Oye Ekiti,