Network Engineer Palo Alto

Travis Lane

Summary:

• Local to Raleigh, NC, and available to be onsite at the client location starting from day 1.

• Holds a Bachelor’s degree with 10+ years of experience as a Network Engineer, and System Engineer, skilled in troubleshooting, implementing procedures, and managing network devices to ensure optimal performance and exceptional customer service.

• 3+ years of experience working with Palo Alto, monitoring firewall activity, adjusting rules as needed, and blacklisting IP addresses using the Palo Alto Firewall.

• 4+ years of experience with Cisco, including configuring and troubleshooting SD-WAN sites using Cisco wireless routers and access points, optimizing bandwidth, and enabling Fast Roaming.

• 4+ years of experience in Network Security, ensuring continuous network security and performance through proactive monitoring and configuration adjustments.

• Provided technical support, guidance, and documentation to Tier 1 and Tier 2 engineers on switch configurations and security protocols.

• Configured VLANs on Cisco switches for manufacturing equipment, improving overall network reliability and performance.

• Extensive technical expertise in networking, troubleshooting, and system management.

• Proficient in diagnosing network issues to minimize downtime.

• Skilled in implementing procedures that improve system performance and security.

• Experienced in managing network devices to maintain operational efficiency.

• Strong communication skills for effective collaboration and customer support.

Technical Skills

• Networking: Meraki Devices, Cisco Prime, SD-WAN, Palo Alto, TCP/IP, OSI model, VPNs (IPSEC, EIGRP, OSPF), VLAN'S

• Systems & Administration: Microsoft OS, Windows Server, Active Directory, Group Policy, Microsoft Exchange, VMware, NetScaler, Spectrum Analyzer

• Software & Scripting: Python scripting, ServiceNow, LogMeIn, diagnostic tools

• Security & Protocols: Network security, routing protocols, RF frequency testing, SNR coverage analysis.

Professional Experience:

Door Dash Driver January 2025 – Present

Aspen Dental Mar 2023 – Mar 2024

Network Engineer

• Configured and managed Cisco Meraki switches, wireless access points, and SD-WAN/Palo Alto firewalls across multiple U.S. locations, ensuring seamless network operations. Utilized ServiceNow to troubleshoot networking issues and escalate tickets to relevant departments.

• Assisted in the migration of on-premises cloud applications to AWS, reducing infrastructure

• Provided Tier 1 and Tier 2 engineers with detailed technical guidance, best practices, and documentation for switch configurations and security protocols.

Developed and implemented zero trust email phishing detection system that decreased successful phishing attempts by 75%.

• Proactively monitored all network equipment to ensure optimal performance, availability, and security. Possess deep expertise in routing protocols, switching protocols, and VPN technologies.

Pfizer, Rocky Mount, NC Mar 2022 – Feb 2023

Network Engineer

• Configured and managed Cisco firewalls, actively monitoring for unwanted network traffic, blacklisting malicious IP addresses, and implementing security procedures to protect the network.

• Designed and implemented a disaster recovery solution using AWS and Azure cloud infrastructure. Engineered firewall zero trust rule set configurations, improving network integrity and reducing penetration test failures

• Configured VLANs on Cisco switches (3650, 5700, and 9300) for various devices, including manufacturing equipment, laptops, Cisco phones, gateways, and printers. Managed change control requests for networking devices and provided comprehensive documentation, service reports, and project updates.

• Leveraged Palo Alto’s features to blacklist malicious IPs, significantly enhancing the network’s defense against threats.

• Employed Cisco Prime to manage network outages, automate troubleshooting processes and monitor application performance.

• Collaborated with vendors to implement data protection applications and performed system administration duties to ensure network stability and security.

Sigma Electric, Garner, NC May 2021 – Mar 2022

IT Engineer

• Updated Cisco firewall firmware and monitored network traffic and blocking malicious dns or unknown ip addresses. Configured Multi-Factor Authentication (MFA) for VPN site-to-site users.

• Utilized Palo Alto to monitor and fine-tune firewall rules, enhancing network security. Leveraged Palo Alto’s features to blacklist malicious IP addresses and fortify defenses.

• Configured and troubleshot SD-WAN sites with Cisco wireless routers and access points, optimizing bandwidth and enabling Fast Roaming for seamless connectivity.

• Used Cisco Prime to monitor networking outages, automate network processes, and optimize application performance.

• Configured VLANs on Cisco switches for manufacturing equipment, improving overall network reliability and performance.

Skidata, Raleigh, NC Oct 2019 – Feb 2021

IT Engineer

• Configured and offered remote support for parking logic software via VMware.

• Conducted site surveys to assess and ensure software installation requirements were met.

• Managed on-site installation of computer software, collaborating with clients and field teams.

• Provided ongoing technical support and troubleshooting throughout the installation process.

WTVD, Durham, NC Sep 2014 – Sep 2019

IT Engineer

• Monitored network performance with SolarWinds and Logic Manager.

• Managed Active Directory and user accounts.

• Administered Cisco switches and network devices.

• Oversaw video receivers and KVM controllers.

Spectrum, Raleigh, NC Sep 2010 – Sep 2014

Video Engineer

• Provided support for broadcast operations, troubleshooting network, desktop, and server-related issues.

• Optimized performance of digital and analog broadcasting equipment.

• Managed and maintained audio and video switchers for efficient broadcasting.

• Ensured smooth operation of technical equipment during broadcasts through proactive issue resolution.

Education:

• Bachelor of Science in Broadcast Journalism from North Carolina A&T State University in 2011

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