Project Management Aws Cloud

Sravanthi

Cell: +91-938*******

*************@*****.***

Summary:

Senior Atlassian Administrator with 5 years of experience. Proven expertise in Jira, Confluence and Crowd. Successfully migrated Jira & Confluence instances to Cloud, improving team efficiency by 40% through workflow automation and customization.

Having very good experience in JIRA / Confluence / Bitbucket Administration, Analysis, Workflow-Development, Project management, agile methodologies, Collaboration tools, Continuous integration.

Leading, planning, and managing documentation projects for product releases.

Very Good Exposure in working with Continuous integration builds server configurations and management.

Expert in Migration, Upgradation, Installation, Configuration

Prepared Various Groovy & Shell Scripts

Implemented REST API end points for various integrations

Migrated data from Jira/Confluence on prem to Atlassian Cloud/ AWS cloud

Expert in Data Centre.

Experience to administer Software Planner ALM for requirements management.

Experience with developing High Level Design documents and participating in design reviews.

Experience providing training to development teams on how to track, plan and analyse using JIRA.

Conducted trainings for teams on team collaboration and effective use of confluence.

Preparing documentation plan, estimating work, and assigning work to the team.

Mentor, coordinator and leadership roles in creation and execution of Software implementation

Extensively worked in Scrum environment with active involvement in daily meetings.

Expert in developing various test plans and test cases from user stories.

Actively participated in Scrum meetings, reviews and developed test scenarios.

Back-end testing of Oracle, SQL server.

Assisted Scrum team in preparing the Sprint backlog.

Demonstrated abilities with scripting languages, setting up testing environments, creating test suites, and working with databases.

Prepared Various Groovy and REST API code to integrate with ServiceNow/Rally

TECHNICAL SKILLS :

Developing application by customizing fields, permission and workflow.

Create customized dashboards for teams.

Create team specific agile process flow in JIRA to move tasks from one activity to another.

Installation and configuration of continuous Integration servers.

Administration of Visual SVN repositories and support tortoise users.

Investigated various products from Atlassian JIRA.

Integration of Tempo Time Tracking Tools in JIRA.

Developing customized workflow for transaction parallel approval.

Built templates and dashboards for customized views of the data specific to each group and line of business.

Validated best business practices and rules to implement with the new model along with appropriate user approvals and sign-off.

Helping Scrum master across the company to customize JIRA for their requirements.

Configuration of email notifications on status change.

Configuration for automatic issue creating through mail, customize status etc.

Coordinate projects and participate in training programs and workshop for personal development Project Management, Excellent Analytical, Communication Skills, and Self-motivating Leader, Team Management and Charismatic qualities, HRMS Consulting etc.

Skills:

Atlassian Suite (Jira, Confluence, Bitbucket)

, Jira Administration, Confluence Administration, Jira Align, Tempo Planner, Timesheet, Xray, Script Runner, JQL (Jira Query Language), Dashboards, Agile Project Management, Application Support, Release Management, Change Management, ITSM, User Management, Access Control, Security Compliance, License Management, Reporting, Analytics, Integrations, Scripting (Groovy, Shell), APIs (REST), Cloud Platforms (AWS, Azure, GCP - if applicable), Databases (Oracle, MySQL, SQL Server, PostgreSQL), Version Control (Git, SVN), Operating Systems (Linux, Windows), Tools (Docker, Jenkins, Tomcat, JVM)

WORK Experience:

THANAMA Software Private Limited 15-aug-2022 to Till Date

Client: Sciens

Responsible for Support and Maintenance of Atlassian Tools (Jira & Confluence).

Managed Jira and Confluence instances for 10,000+ users, maintaining 99.9% uptime

Implemented custom workflows and plugins, reducing ticket resolution time by 30%

Led migration from server to Atlassian Cloud, completing project 2 weeks ahead of

schedule

Integrated Jira with ServiceNow, improving cross-team collaboration by 40%

Working as a Jira Administrator and SME.

Administrating the servers for the applications Jira, confluence, Fisheye/Crucible

ADFS to OKTA Migration

Re-indexing JIRA on a Timely basis

Help different teams with best practices in Atlassian tools Jira and Confluence.

Creating workflows, screens, fields, permissions, notifications, and their schemes for Jira

projects.

Migrating projects from one Jira instance to others to consolidate the tools across the

organization.

Administrating the applications Jira and Confluence.

Conducting user training for Confluence.

Upgrading the application Jira.

Post-upgrade testing of the applications Jira, Confluence, Fisheye / Crucible, Bamboo and

Artifactory

Work on tickets and provided resolutions to the users within its SLA timeline.

Supporting the various applications and tools used by customers and providing resolution

for the issue they are facing.

Preparation of various documents related to the applications and tools used about its

usage and upgrade.

Analysing and installing different plugins for Jira, and Confluence

Skills:

Atlassian Administrator, Jira SME, Workflow configuration, Permissions management, Issue resolution, Data migration, Plugin management, System administration, Backup and recovery, Troubleshooting, Documentation, Training delivery, Agile methodologies (Scrum, Kanban), DevOps practices, ITIL.

THANAMA Software Private Limited 21- jun- 2020 to 25-jun-2022

Client: Yitro

Developed a new process design workflow to ensure on-time delivery of all solutions and

within the budget leading to increase in monthly productivity by 23%.

Implemented Master and Slave nodes in Jenkins

Implemented Pipeline Jobs using add-ons and integrated with Jira

Taken backups and restoring of content in Jenkins using add-on’s

Enhance JIRA application to customize as required.

Integrate Jira, Jira Service Desk with Confluence, Bitbucket and HipChat

Troubleshoot any JIRA issues for users.

Upgrade JIRA, Jira Service Desk when necessary.

Installed and configured all Atlassian products in AWS-EC2

Created user in AWS-EC2

Have implemented SSL/SSO

Creation of new Jira users and Jira groups

Implementing Jira workflows using advanced features such as Post functions, Conditions

and Validates

Creating Jira Service Desk projects, Custom fields, Issue Types and screens for Customer

portals.

Configure the Customer Portal, request types, queues, SLA metrics and automation.

Installing plugins (Add-On) and maintaining the licenses Creating spaces in Confluence

Providing privileges to the users

Troubleshooting the problems in Jira

Creating and managing filters.

Managing Groups and Role management based on projects.

Migrating Jira Service Desk project.

Configuring Field configurations, Notification schemes, Screen Schemes, Permission

Schemes in Jira Projects

Taken ownership in checking Plugin compatibility and UAT pre upgrade of Jira.

Restarting Jira, performance monitoring of Jira instances and checking log and backup files

Managing Users in Crowd Directories

Troubleshooting user queries on Qmetry, Jira, Confluence, Fisheye and Crucible

applications

Prioritizing workload and resolving tickets based on Service Level Agreements

Integration of Jira with other applications using plugins

Importing bulk issues into Jira Projects using CSV files

Refresh the JIRA data export/import form production to development and Stage

Environments for the further testing purposes.

Migrated from Linux to AWS-EC2

Installing Jira in Linux environment

Installing required API and verifying the modules are working

Creation of new Jira Projects

Responsible for creating new users and groups in Jira

Configuring Issue Types for the Jira Projects.

Managing Issue type screens

Responsible for creation of custom workflows and adding post functions when required.

Responsible for configuring custom fields for the requested issues types in the Jira

projects

Re-indexing the Jira instance when required

Trouble shooting Jira user issues

Providing solutions and resolving them based on SLA

Importing issues from other environments such as from CSV files and Bugzilla to Jira

Projects

Responding to incoming requests and inquiries for new tools and workflow procedures.

Provided technical assistance for work administration of users, related modifications and

archival of projects.

Creating Tempo Teams and adding requested users.

Creating Project permission schemes and providing required permissions based on the

requests

Performed software configuration/release management activities for different

applications.

Defined processes to build and deliver software baselines for internal as well as external

customers.

Maintained and executed build scripts by coordinating with development and QA teams.

Responsible in doing build and deploying on different environments simultaneously.

Provided assistance to developers in resolving problems.

Created and Maintained Subversion repositories, branches and tags.

Acted as an Integrator for performing merge, rebase and baseline operations.

Enforced development policies using Subversion hooks and other metadata.

Attend forum for management of release weekly meetings.

Monitor progression of releases and keep them on track for delivery on planned release

date.

Submit request for implementation to various groups who participate in release.

Assemble Release Kit and complete all paperwork, including implementation/back out

plans.

Turnover documentation monitor status of actual production turnover.

Serve as production implementation coordinator.

Integrated Jira, Confluence, Bitbucket,with AD /LDAP and Crowd

Confluence migrated from Linux to Data Centre

Prepared Various Shell & Groovy Scripts for Jira

Configured Data Centre (DC) and Digester (DR) for Jira & Confluence

Performed Jira, Confluence installation and upgradation in AWS-EC2 cloud

Contact this candidate