Ai Engineer Health Insurance

MARUF A. KHAN

**** ********** **, #*

Berkeley CA 94703

Mobile: 510-***-****

Email: *************@*****.***

LinkedIn Profile: https://www.linkedin.com/in/maruf-khan-1892709

I am fully vaccinated against the COVID-19 pandemic virus.

I am a Cloud / Network / Systems/ AI Engineer with extensive technical and management experience and I am seeking a position in a related field.

TECHNICAL EXPERTISE & SUMMARY OF ACCOMPLISHMENTS

AWS Certified Cloud Practitioner, Certified on 7/2021

Completed Multi-Cloud Boot Camp, 2023 -2024

CCNA (Cisco Certified Network Associate): Certified on 01/2004

HIPAA (Health Insurance Portability and Accountability Act) Certified

Artificial Intelligence (AI): OpenAI, ChatGPT, AWS Bedrock, Azure Copilot, Google Gemini

Cloud Engineering: Design, deploy, and monitor servers, and apps in AWS, Azure, Google Cloud Platforms, DevOps using CI/CD, Ansible Automation, Docker Image & Kubernetes Orchestration

SAN Fiber Channel (FC) switching with Storage: Configuration & troubleshooting of Cisco MDS 9000, Nexus N5K switches, UCS, EMC & NetApp Storage Systems

Network Engineering / Administration: Design, Configuration, and troubleshooting: LAN, WAN, VoIP, VPN, Security, Monitoring & management: OSI Model: Layer L 1 through L7

Network & Security Technologies: Cisco, Meraki, HP, Juniper, Aruba Router, Switches, & Wireless; Palo Alto, Sonic, & Sophos Firewalls; VPN, Security Hardening, MFA, DDoS, etc.

Systems Engineering / Administration: Configuration and troubleshooting servers, workstations, and apps; Support for Network Operation Center (NOC), Data Centers; Backup

Systems: Microsoft & Linux networks; Google Workspace, Office 365; Backup Exec

Documentation: Extensive Preparation of documentation for Disaster Recovery (DR), Business Continuity Plan (BCP), Standard Operating Procedures (SOP), Varonis, & SOX, & PCI Audits

General: Engineering, analytical, Project Management, problem-solving, and communication skills; High Maintenance of ethics, flexibility, and team playing

Long IT Experience & Accomplishments: Over 15 years of experience in Networking with Cisco, Juniper, Avaya, and Nortel products and systems Engineering in Microsoft & Linux infrastructures; Over Two years of designing, migrating, and deploying Cloud services

Designed, built, and troubleshot networks, security, and Data Center server/network support and provided resourceful technical support

Over five years of IT Helpdesk support with Windows, Mac, & Linux systems & Securities

Designed a backup system and helped save the company $24,000 per year in cost

Managed employees and projects while working as a Project Manager and a Team Leader

TECHNICAL SKILLS

Hands-On Experience in Cloud:

AWS & Azure Cloud Systems; IaaS, PaaS, SaaS, DaaS; Hybrid & Migration

Azure VM, Azure Virtual Desktop, Entra Privileged Identity Management (PIM), Azure Docker, Azure Kubernetes Service (AKS), Azure Cognitive Service, Azure Site Recovery, Microsoft Intune

Cloud Engineering: DevOps using CI/CD, Git, Python, Shell, Automation, Orchestration, & AI

AWS EC2, IAM, VPC, ELB, EMRAWS Security, S3, RDS, Athena, ECS - or equivalent, ElasticSearch, Lambda, Kubernetes, Terraform, CloudWatch, CloudTrail, Cloud Formation, AWS Bedrock, Okta Authentication

Hands-on Experience in Network Administration:

Designing, configuring, and troubleshooting OSI Model TCP/IP Networking, Network Isolation

Routing protocols: IP, IPX, RIP, IGRP, EIGRP, BGP, OSPF & HSRP

Sub-netting and IP addressing (CIDR, VLSM)

Cisco Network Routers & Switches for LAN, VLAN, WAN; Cisco, Avaya, & HPE VoIP

Security Technologies: ISE, Umbrella, DNAC, StealthWatch, AAA/Radius/ClearPass/ISE, IPsec & SSL VPN, Cisco ASA, Palo Alto, Fortinet FortiGate, Sonic, Sophos Firewalls, F5 Load Balancing

Cisco SAN Fiber Channel (FC) switching: MDS 9000, Nexus N5K, N7K Series Switching, Cisco UCS, Cisco ACI, EMC/NetApp Storage; Familiar with Cisco ACI

Cisco, Ruckus, and Aruba Wireless Systems

Wireshark, SolarWinds, Lansweeper, Microsoft & other Monitoring Systems

Hands-On Experience in Systems Administration, Software, & Other Experience:

Designing, Configuring, updating, & troubleshooting Windows 2003/2008/2012/2016/2019 Server Networks, Linux servers & LAMP, Windows Active Directory, DHCP, DNS, LDAP, ADFS, Exchange 2007-2019, Office 365, Google Workspace, Jira

VMware, Hyper V, & Nutanix servers, Citrix Support

Monitoring, Spam & Virus Filters: RMM, SCCM, Symantec, Barracuda, McAfee & others

Configured and administered Microsoft SCCM, McAfee, Norton Anti-virus SW

Configured Symantec Backup Exec & DataDomain

SQL Database Server, IIS, HTTP, MySQL, SharePoint

Imaging of Windows, Linux (Red Hat, Ubuntu, Solaris), Linux LAMP stack & Mac OS

Python, C++, HTML, SQL, FORTRAN, & Oracle; QA Automated Testing Too (Silk). ISO 9000

Project Management: Managed multi-million-dollar US projects as an Electrical Engineer

EXPERIENCE

KG&P IT Solutions, Berkeley, California 11/2019 – Present

IT Consultant for Various Companies

Provide Services: Consulting in design, upgrade, Project Management, and troubleshooting

Technologies Used: Cloud: AWS & Azure; IaaS, PaaS, IaaC, SaaS, DaaS; Hybrid & Migration

OS & HW: MS Windows 2016, 2019 Servers, Linux: Ubuntu& Red Hat; Azure Virtual Desktop, Entra Privileged Identity Management (PIM), VMWare, vSphere, Active Directory, MFA Authenticator, SSO, Azure Virtual Networks & Routing, Microsoft Intune Management

Automation: Terraform, CloudFormation, DevOps using CI/CD, Python, Orchestration, & AI

Network: Cisco, Aruba, Palo Alto, & Sophos Routers, Switches, & Firewalls, Network Monitors

Contra Costa County Dept of IT, Martinez, California 5/2022 – 7/2022

Network Engineer

Designed, configured, and troubleshot Cisco ISE, Umbrella, and DNA Center.

CISCO, Inc, San Jose, California 4/2018- 10/2019; 04/2014 -05/2016

Technical Consultant Engineer

Provided Services: Customer support, design, & hardening of security to worldwide Cisco customers: SAN (Storage Area Networking) Fiber Channel switching; Troubleshooting via WebEx; Received High Customer Satisfaction rating scores

Technologies Used: SAN Fiber Channel switching for Cisco MDS 9000, Nexus N5K series switches, DCNM management & UCS Servers in conjunction with EMC & NetApp SAN Storages, Cisco Routers, LAN switches, ACLs; Cisco ACI, ISE, & Umbrella

College of Marin, Kentfield, California 04/2017- 10/2017

Network Engineer (Contract)

Provided Services: Design, Maintenance, troubleshooting, of Network and Security

Technologies Used: Fiber optics network, HPE Network & Voice Systems, Palo Alto Firewall, Ruckus Wireless Network; California State College security standards

JPMC Refresh, Various locations, California 05/2016 -03/2017

Network/Systems Engineer (contract)

Provided Services: Replaced and configured new Servers, switches, and data migration

Technologies Used: Windows 2012 Servers, Cisco 3560 Switches; Migration to AWS

PG&E CORPORATION, San Francisco, California 10/2012- 3/2014

Senior Network/ Windows Systems Administrator (contract)

Provided Services: Migrated, Administered, and troubleshot Systems for 500 customers

Technologies Used: Windows 2012 Active Directory, SharePoint 2010, SCCM, Veritas Backup, Aruba Wireless Systems, Desktop Support using ITIL Standards; SSO; PowerShell scripting

REDWOOD COMMUNITY HEALTH COALITION, Petaluma, California 05/2012-8/2012

Senior Systems & Network Administrator (contract)

Provided Services: Managed, migrated, upgraded, and built Windows servers and networks for seven medical and dental clinics

Technologies Used: VMware (5. x), vSphere; 50 Windows 2003 & 2008 servers; Authentication; Exchange 2003 to 2010; Linux servers, Cisco network equipment (LAN & Wireless), VPN & Firewalls (Cisco, Sonic); Aruba Wireless Systems; Dentrix, & eClinicalWorks (eCW).

QUINCE MARKETING INTERNATIONAL, LLC, Berkeley, California 07/2010 - 04/2012

Senior Network & Systems Administration Consultant (contract)

Provided Services: Designed, migrated Windows Server, configured, and updated Windows & Exchange Servers in Data Centers, Load Balanced web traffic and project Management

Technologies Used: Cisco routers & switches (LAN & Wireless), Call Manager, VPN & Firewalls (Sonic, Cisco ASA, Palo Alto, Fortinet), F5 & H4 Load Balancing; Windows 2003 & 2008, Exchange 2007 servers; Linux (Red Hat & Ubuntu) OS, Office 365

UNITED WAY OF THE BAY AREA, San Francisco, California 08/2006 - 06/2010

Network & Systems Engineer

Provided Network Services: Configured and troubleshot routers, switches, and Firewall; Created ACLs, IPSec VPN and monitored network for security; Completely designed LAN & WAN networks for branch offices including Patch Panels; Maintained 99.95% uptime network & system servers.

Technologies Used: Cisco 2500 Series routers, MPLS Switching, Dell Switches, Sonic Firewall 3600; Avaya Voice networks; OP Manage (SNMP) monitoring.

Provided Systems Administration Services: Migrated from Novell to Microsoft Network; Designed, built, troubleshot, and updated Windows Network including, File, Print, & other application servers in other Hyper V, Backup & Restored Data; Desktop Support, Imaged computers; Designed a new backup system and helped save the company $24,000 per year in cost; Planned for Disaster Recovery (DR), Business Continuity Plan (BCP); Prepared extensive documentation for DR, BCP, & detailed Standard Operating Procedure (SOP) for audits

Technologies Used: Windows 2003 /2008 Servers, AD, Exchange 2007, SQL 2005, Ubuntu Linux servers for Website using LAMP stack, IIS Server; Symantec/Veritas Backup Exec systems.

SIERRA COMPUTER NETWORK, Alameda, California 08/2003-07/2006

Network Consultant & Systems Administration (Contract)

Provided Services: Designed, built, and troubleshot Windows Systems; migration from NT to 2000 /2003 & Exchange 5.5 and 2003 to Exchange 2007 for small and large offices; Provided Desktop and NOC support; Installed and configured routers, switches, and Firewalls

Technologies Used: Windows NT., 2000 & 2003 Servers; Cisco 5900 & & 7600 Routers; Cisco ASA Firewall; Fortinet FortiGate -30D /30 E Series Firewalls

REDWOOD TRUST, Mill Valley, California 03/2006 - 05/2006

Network Auditor & Support (Contract)

Provided Services: Configured Network equipment, Servers, and Workstations; Audited network, produced Standard Operating Procedures (SOP) for SOX & PCI

Technologies Used: Cisco 2502 Routers; Cisco ASA 5500 Firewall

IBM CORPORATION, Novato, California 10/2005-03/2006

Server Administrator (Contract)

Provided Services: Administered and troubleshot Windows and VMWare servers for 300 servers. Built servers through; Migrated Data using Windows and Linux servers; Provided 24 x 7 Supports through IBM’s Problem Manage software; Provided Active Directory support & Backed up Data; Rebuilt Data Center racks, servers, cables, and documented Inventories

Technologies Used: Windows NT, 2000, 2003 Servers; VMware ESX/ESXi 3.x servers

DEPLOYMENT SOLUTION, INC, San Francisco, California 02/2003-04/2004

Network Engineer (Contract)

Provided Services: Installed Routers and switches; Rolled out new computers/servers; migrated data for the United States Navy for its NMCI (Navy Marine Core Intranet) that span the whole United States and provided desk support

Technologies Used: Windows 2000 Servers; Cisco 2500 Routers; 1900 Series switches

EDUCATION

COLLEGE OF ALAMEDA, Alameda, California

Cisco Network Academy, CCNA.

SAN FRANCISCO STATE UNIVERSITY, San Francisco, California

MA in Education (Specialty in Mathematics).

NEW YORK INSTITUTE OF TECHNOLOGY, New York, New York

BS in Electrical Engineering.

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