M
Charlotte
Miller
*******@*******.***
Bensalem, Pa 19020
SUMMARY
Outgoing Leasing Consultant with background in marketing initiatives and recruiting techniques. Accomplished professional skilled in issue resolution and follow-up to promote resident satisfaction. Prioritizes work, organizes records and builds trust with attention to detail and excellent multitasking abilities.
SKILLS
Lease Renewals
Lease Agreements
Model Property Preparation
Background Check Process
Creative Problem-Solving
Sales Techniques
Relationship Building
Sales and Marketing Aptitude
EXPERIENCE
Leasing Agent
Bensalem, PA
Franklin Commons Apartments - Bensalem/ May 2022 to Jun 2023 Encouraged prospective tenants to fill out applications after property tours. Checked rental eligibility by following company's verification process. Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems. Conducted background checks on applicants.
Developed strong, professional relationships with residents by delivering exemplary service and engagement.
Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
Event Services Coordinator
Morrisville, PA
The Falls Banquet by EventRoostr/ Feb 2021 to Apr 2022 Worked with professional and trade associations to create memorable and successful events.
Conferred with customers to gather event requirements and explore opportunities. Coordinated and allocated equipment supplies and staff for events. Created program activities, agendas and budgets based on client requirements. Attended and participated in industry events.
Designed contracts, collected fees and booked venues for events. EDUCATION AND TRAINING
Bachelor's: hospitality management
Baker University Sep 2010
Leadership 7/10 Problem Solving 10/10
Jan 2007