Human Resources Talent Acquisition

C O N S T A N C E D . R I N G G O L D

Philadelphia, PA 19142 267-***-**** *****************@*****.*** OBJECTIVE

Results-driven Human Resources professional with 6+ years of experience in talent acquisition, employee relations, compliance, and organizational development. Adept at improving HR operations through policy implementation, cross-functional training, and effective communication. Committed to fostering a positive workplace culture aligned with organizational goals. Seeking to contribute HR expertise in a mission-driven organization that values equity, engagement, and employee development. EXPERIENCE

HR Generalist

Cornerstone Programs Philadelphia, PA March 2022-Jan 2023

• Built collaborative partnerships with staff and leadership to support HR functions.

• Developed and implemented HR policies and procedures that improved compliance and efficiency.

• Managed benefits administration and payroll coordination.

• Ensured full compliance with federal, state, and local employment regulations.

• Designed and delivered cross-functional training programs, enhancing organizational knowledge and cohesion.

HR Assistant

Successful Aging Philadelphia, PA May 2021-Apr 2022

• Processed new hire documentation and facilitated employee onboarding.

• Monitored and maintained timekeeping records and attendance logs.

• Updated and managed employee data in HRIS platforms.

• Assisted with performance evaluations and staff communications. Customer Service Agent

Piedmont Airlines (American Airlines Subsidiary), Philadelphia, PA May 2017-May 2021

• Delivered high-quality customer service in a fast-paced, regulated environment.

• Resolved customer complaints with professionalism and empathy—skills directly applicable to employee relations.

• Trained and mentored new agents on company policies and communication protocols.

• Collaborated with cross-departmental teams to ensure efficient operations and passenger satisfaction.

• Handled sensitive situations with discretion, reinforcing a strong sense of workplace diplomacy.

SKILLS

• Employee Onboarding & Retention

• HRIS & ATS Systems

• Conflict Resolution & Mediation

• Training & Development

• Policy Implementation

• DEI Awareness

• Benefits Administration

• Compliance & Labor Law Knowledge

EDUCATION

Bachelor of Arts in Organizational Development and Leadership Widner University Chester, PA May 2025

Associate of Applied Business in Human Resources Management Eastern Gateway Community College Steubenville, OH June 2022

Contact this candidate