Product Manager It Executive

MARK R. BLANCHETTE

DeLand, FL ***** ****@********.*** 386-***-**** www.linkedin.com/in/mark-blanchette-40372536/

IT Executive Driving Infrastructure Scalability, Cost Efficiency, and Digital Transformation.

PROFESSIONAL SUMMARY

Results-driven IT Executive with 30+ years of progressive experience, advancing from technician-level roles to executive leadership across diverse industries. Proven success in transforming underperforming IT departments through strategic planning, system modernization, and operational restructuring. Recognized for leading enterprise-wide Microsoft 365 and Azure migrations, achieving CMMC and NIST compliance, and implementing cost-saving initiatives that reduced organizational IT expenditures by up to 25%. Adept at aligning technology with business goals, driving cross-functional collaboration, and managing large-scale budgets and vendor contracts. Brings a strong track record of building secure, scalable systems and leading high-performance teams in healthcare, government, education, and private sector environments.

SKILLS

Professional:

IT Strategy and Planning

Project Management

Budget Oversight

Vendor Management

System Migration

Policy Development

Compliance Management

Cost Optimization

Interpersonal:

Team Leadership

Cross-Functional Collaboration

Training and Mentorship

Client Communication

Stakeholder Engagement

Problem Solving

User Support

Decision Making

Technical:

Microsoft 365 Administration

Azure AD & Hybrid Environments

CMMC / NIST Compliance

Netsuite ERP Implementation

Mobile Device Management

Network Infrastructure

VMware and Windows Server

Security and Surveillance Systems

PROFESSIONAL EXPERIENCE

IT Director

Impower, Inc. Longwood, FL Oct 2023 - May 2025

Directed a complete IT transformation by migrating from hosted Active Directory and Exchange servers to Microsoft 365, Azure, and Teams, improving scalability and system resilience.

Reorganized IT support operations and infrastructure, resulting in a 25% reduction in monthly IT expenses.

Defined short-term and long-term IT goals to align technology initiatives with organizational priorities.

Created a hardware inventory and launched a structured equipment replacement program to standardize devices and minimize downtime.

Negotiated vendor contracts and service-level agreements, improving support responsiveness and reducing costs.

Designed and implemented IT infrastructure including security systems, Wi-Fi, and surveillance for a new dormitory facility.

Developed a cybersecurity program that included staff training, vulnerability assessments, and compliance safeguards.

Managed Mosyle MDM for iPad devices across two school campuses, enhancing mobile security and control.

Provided strategic IT leadership, aligning departmental initiatives with the executive vision and organizational goals.

IT Specialist / IT Manager

Complete Parachute Solutions DeLand, FL June 2018 - May 2023

Led certification efforts for CMMC 2.0 and NIST 800-171 compliance in collaboration with third-party vendors.

Migrated internal systems to a Hybrid Azure Active Directory and transitioned from a commercial Microsoft 365 tenant to a secure GCC High tenant.

Managed the selection, customization, and implementation of a new Netsuite ERP system, streamlining workflows and boosting operational efficiency.

Maintained and tracked a $600,000 annual IT budget, ensuring responsible spending and timely project delivery.

Oversaw multiple IT projects including server upgrades, staff training programs, and infrastructure improvements.

Installed and supported Microsoft 2016 servers and upgraded both wired and wireless networks using Cisco, HP, Dell, and Ruckus equipment.

Delivered remote connectivity to off-grid locations using Viasat satellite and microwave network technologies.

Sole individual responsible for all CPS IT systems and technology needs, managing everything from servers and software to computers and network infrastructure.

Information Technology Analyst

County of Volusia DeLand, FL Feb 2013 - June 2018

Led the deployment of Mobile Iron for enterprise device management, including policy development and user training.

Provided high-level support for desktops and mobile devices across multiple departments, ensuring stable performance and user satisfaction.

Authored mobile device usage policies to align with security standards and regulatory compliance.

Participated in the 2014 Diversity Project, contributing to inclusive technology practices across departments.

Information Systems Supervisor

Orthopaedic Clinic of Daytona Beach, P.A. Daytona Beach, FL Mar 2007 - Feb 2013

Directed IT operations across four locations, leading major transitions in EMR systems, server infrastructure, and telecommunications.

Managed a successful migration from Allscripts to NextGen, delivering tailored training to physicians and support staff.

Implemented a new telecommunications system that reduced annual costs by $15,000.

Installed PACS, digital imaging systems, and hospital portal interfaces to modernize radiology services across multiple hospital ORs.

Oversaw IT procurement, inventory, and budgeting while scaling systems from 2 to over 25 servers during clinic expansion.

ADDITIONAL EXPERIENCE

General Manager

Daniels Wholesale Sign & Plastics, Inc. DeLand, FL Jan 2006 - Oct 2006

Managed production and graphics teams, overseeing quality control and efficient scheduling.

Controlled inventory, procurement, and budgeting to ensure operational continuity.

Led customer support efforts and developed marketing materials to improve brand visibility and client satisfaction.

IT Coordinator

Florida Hospital Memorial Division Ormond Beach, FL Mar 1996 - Jan 2006

Supervised eight technicians and help desk staff while coordinating large-scale IT projects across four hospitals and 12 remote sites.

Purchased and maintained all IT hardware and software, including LAN/WAN infrastructure using Cisco systems.

Implemented a Cisco FlexWAN solution that generated annual savings of $30,000.

Designed and equipped new hospital data centers, voice/data cabling systems, and network infrastructure.

Standardized policies, documented procedures, and maintained network reliability across multiple facilities.

Digital and Manual Cartographer

Rand McNally & Co. Daytona Beach, FL Oct 1988 - Feb 1996

Created and maintained map bases through both manual drafting and digital systems.

Managed cartographic projects from design through print production while ensuring data accuracy.

Developed Rand McNally's first street-level digital products and maintained all department networking and system backups.

Led the digital cartography team and trained staff in preparation for national expansion.

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