SPARKLE WHITE
****************@*****.***
HOUSTON, TEXAS
OBJECTIVE
Motivated and detail-oriented professional with extensive experience in administrative support, direct care, and food service. Strong interpersonal and organizational skills, with the ability to multitask effectively in high-pressure environments. Committed to providing exceptional service and maintaining operational efficiency.
SKILLS & ABILITIES
Strong organizational and multitasking abilities
Excellent communication and customer service skills
Experienced in administrative and clerical support
Familiar with healthcare support protocols
Technically proficient in Microsoft Office, Ten Key, and basic bookkeeping
CPR Certified
EXPERIENCE
2014 – 2015 SOS Staffing Administrative Assistant
Houston, Texas
Provided administrative support to HR leaders and staff
Drafted reports, letters, and managed spreadsheets
2017 - 2019 Grisby Trucking Administrative Assistant
Houston, Texas
Dispatching
Pulling orders organizing shipment's
Manage customer communications efficiently
Maintain accurate records for deliveries and client receipts
2018 - 2020 K & K Living Center, Inc. Direct Care Staff
Houston, Texas
Implement resident training programs
Assist with daily activities, including hygiene and medication administration
Maintain and update resident records per policy and procedure standards
2022 – 2025 Texas Health and Human Services
Texas Works Advisor 2 / Case Worker / Eligibility Specialist
Houston, Texas
Evaluated client eligibility for SNAP, Medicaid, and MEPD programs through needs assessments and documentation reviews.
Managed case files from intake through approval, ensuring timely and accurate benefits processing.
Conducted client interviews and verified supporting documents by agency guidelines.
Maintained detailed and organized case records while adhering to confidentiality and compliance standards.
Collaborated with colleagues and community partners to connect clients with essential services and resources.
Completed specialized training in SNAP, Medicaid, and MEPD programs to ensure efficient, compliant service delivery.
EDUCATION
6/2014 – 9/2020 University of Houston Biochemistry
GPA – 3.5
2/2001 – 6/2003 North Houston High School for Business
Diploma
CERTIFICATIONS
CPR Certified
MS Office Suite (Word, Excel, Outlook)
Windows XP
Ten Key
Bookkeeping
Medicaid Trained