Customer Service Entry Level
Resume:
DANUSHA MANICKARAJ
** ****** ******, **********, ****** NJ 07003 862-***-**** *********@*****.*** Dynamic and highly motivated and a college degree holder in Criminal Justice A.S. As a hospitality professional I offer 10 years’ experience working in retail. I excel at providing best in class service accompanied by a genuine smile and spirit of excellence and service to others. By nature I am flexible, energetic, and am skilled at effectively responding to various high demand situations. Highly adaptable to challenging environments with an eagerness to advance professional development in an entry level position. Reliable and driven, with strong time management and prioritization abilities.
SKILLS AND QUALIFICATIONS
● Self-directed
● Effective verbal and written
● Communication skills
● Sharp problem solver
● Great customer service
● Alertness
● Ability to serve client’s needs
● Hard working and flexible
WORK EXPERIENCE
Brookstone- Newark Liberty International Airport
Second Assistant Manager
March 2019-October2019
• Help customers with what they are looking for with great product knowledge. • Assists in the preparations of all required paperwork, including depositing the money, and checking email regarding the store in an organized and timely manner.
• Maintain opening and closing procedures and security standards.
• Suggest ways to improve sales.
• Maintain a clean work environment and keep the register clear for incoming customers. • Operate all aspects of the register, including cash and card transactions, scanners and scales.
• Answer customer’s inquiries.
Swatch- Newark Liberty International Airport
Sales Associate
October 2019- March 2020
• Ensure high levels of customer satisfaction through excellent sales service. • Assess customers’ needs and provide assistance and information on product features. • Welcome customers to the store and answer their queries.
• Team up with co-workers to ensure proper customer service.
• Maintain in-stock and presentable condition in assigned areas.
• Build productive trust relationship with customers
• Comply with inventory control procedures.
• Actively seek out customers in store.
• Cross sell products.
• Handle returns of the merchandise.
Hudson News (Kiehls) - Newark Liberty International Airport Terminal A
Beauty advisor & Cashier
May 2021- May 2024
• Help customers with what they are looking for with great product knowledge. • Assists in the preparations of all required paperwork, including depositing the money, and checking email regarding the store in an organized and timely manner.
• Maintain opening and closing procedures and security standards.
• Suggest ways to improve sales.
• Maintain a clean work environment and keep the register clear for incoming customers. • Operate all aspects of the register, including cash and card transactions, scanners and scales.
• Answer customer’s inquiries.
Global Security- Newark Liberty International Airport Security Agent
October 2021-2021
● Securing the premises and personnel by staying on the jet bridge and the ramp.
● Guarding entry points and verifying the visitors to the aircraft.
● Prevent losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
EDUCATION
High school Jersey City, NJ James J. Ferris High school September 2011 - June 2015(Graduated)
Associate Degree in criminal Justice A.S
Jersey City, NJ
Hudson County Community College September 2015-2020 (Graduated) Additional Information
• Placed on Dean's List in 2018- Hudson County community college
• Computer Skills - MS Word, Excel and PowerPoint
• Fluent in Tamil,Sinhala, and English.
REFERENCES
Dilani Shehan Gynal
Account Generalist
Puvitha Manickaraj
HR manager
Contact this candidate