Customer Service Support

MELING KAAPUNI

**** ****** ***** **, **** Worth, TX 76179 *.**********@*****.*** 786-***-****

PROFESSIONAL SUMMARY

Reliable and friendly professional with years of experience in customer service and administrative support. Skilled in multitasking, communication, and providing high-quality service in fast-paced environments. Seeking a remote entry-level opportunity in customer support or virtual assistance where I can grow and contribute.

SKILLS

• Excellent written and verbal communication

• Strong multitasking and organizational skills

• Microsoft Office (Word, Excel, Outlook, PowerPoint)

• Reliable, punctual, and team-oriented

• Customer-focused with professional phone etiquette

EXPERIENCE

Nail Technician Dallas, TX December 2017 – April 2023

• Provided manicures, pedicures, and nail artistry to 5+ clients daily.

• Built loyal client relationships through excellent customer service.

• Maintained a clean and welcoming salon environment.

Receptionist / Server Calico County, Fort Smith, AR January 2016 – November 2017

• Greeted and seated guests, creating a welcoming atmosphere.

• Took and delivered food and beverage orders in a timely manner.

• Maintained knowledge of menu items and specials.

Retail Associate (Seasonal) JCPenney, Fort Smith, AR October 2015 – December 2016

• Assisted customers with product questions and purchases.

• Organized and restocked merchandise on sales floor.

• Collaborated with team members to ensure smooth operations.

EDUCATION

University of Arkansas Fort Smith – Completed First Year

Northside High School, Fort Smith, AR – GPA: 3.0

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