Warehouse Associate Customer Service
Resume:
Shannon Wheeler
Seat Pleasant, MD *****
*************@*****.***
Professional Summary
Reliable and organized experience warehouse associate with strong attention to detail and accuracy. Adept at working effectively unsupervised with or without a team. Eager to apply strong work ethic with excellent communication and commitment to help optimize warehouse productivity, and boots customer satisfaction..
Willing to relocate to: Washington, DC - Prince George's County, MD - Arlington, VA Authorized to work in the US for any employer
Work Experience
Warehouse Associate
Adecco staffing-Gaithersburg, MD
November 2024 to Present
• Efficiently organized and maintained inventory in accordance with company standards
• Accurately picked and packed orders for shipment, ensuring proper labeling and documentation
• Assisted in conducting physical inventory counts to reconcile stock levels
• Collaborated with team members to complete daily tasks in a timely manner
• Communicated effectively with supervisors regarding any issues or concerns related to inventory or operations
• Trained new warehouse associates on proper procedures for receiving, storing, and shipping products Warehouse Associate (Temp)
Factory Motor Parts-Upper Marlboro, MD
October 2023 to November 2024
• Collaborated with team members to complete daily tasks in a timely manner
• Followed all safety protocols and procedures while operating machinery or handling hazardous materials
• Communicated effectively with supervisors regarding any issues or concerns related to inventory or operations
• Efficiently organized and maintained inventory in accordance with company standards
• Received, inspected, and documented incoming shipments of products
• Maintained a clean and organized work area, promoting safety and efficiency
• Assisted in conducting physical inventory counts to reconcile stock levels
• Accurately picked and packed orders for shipment, ensuring proper labeling and documentation Vault Teller
Payment Alliance International-Laurel, MD
January 2022 to September 2023
• Verify bank deposit
• Prepare cash shipments and connect money from one place to another
• Checking liability in and out of the faculty
• Processing the liability
• Packing out liability
• Separate and load liability on different routes
• Maintaining the liability inventory
• Preparing liability for delivery
• Some data entry
• Maintaining records
• Screening documents, forms, and letters
• Assigning loader/messenger to a route
• Track loaders/ messengers while they are out on route
• Coin inventory
• Counting back Residuals
Sales Associate/ Teller
ACE Cash Express-Washington, DC
September 2019 to November 2021
• Answered incoming calls
• Cashing handling
• Check Cashing
• Currency inventory
• Conducted credit card transactions through POS System
• Educated customers about products available to them
• Suggest various products that's better for them
• Provided pleasant customer service
• Maintained a clean service environment
Merchandiser
Hallmark-Washington, DC
October 2017 to September 2019
• Stocking
• Straightening, Replenishing
• Tracking inventory or Hallmark
• Building Hallmark fixtures
• Department remodels
• Scanning in inventory
Head Cashier
CVS PHARMACY-Washington, DC
June 2006 to September 2019
• Customer service •Help with inventory count
• Cycle count •Ringing on the register
• Counting down the drawer at the end of my shift.
• Getting change from the change drawer for other cashiers.
• Counting the deposit
• Given voids and refund
• Loading prepaid card
• helped out at the pharmacy
• photo lab
• Money orders
• Money gram
• Stocking
• Counting down the self-checkout machines at the end of the night. Education
High school
Ballou SHS - Washington, DC
September 2000 to June 2004
Skills
• Mobile devices
• Microsoft Access
• Cash Handling
• Office management
• Banking
• Basic maths
• Load & unload
• Clerical Experience
• Computer literacy
• Data collection
• Time management
• Records management
• Communication skills
• Planograms
• Customer Service Skills (10+ years)
• Merchandising
• Warehouse experience
• Sales
• Inventory Control
• Pricing
• POS
• Analysis skills
• Retail sales
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