Customer Service Human Resource
Resume:
MILLICENT ADJELEY QUAYE
****************@*****.***
Accra, Ghana
CAREER OBJECTIVE
To work efficiently to contribute my skills and dynamism in rendering the best service to make significant impact in any reputable organization, while further developing my skills and holding in high esteem the principles and reputation of the organization. SKILLS & ABILITIES
Exceptional communication skills, good customer service, meticulous attention to detail to ensure accuracy in transactions, and proficiency in Microsoft Office (Word, Excel and PowerPoint). EXPERIENCE
Oct. 2024 – Present Bulk Account Opening Officer
First Bank Ghana Limited
Actively participated in the opening of bulk accounts June 2024 – Oct. 2024 Cash-in-Transit Teller
Mon-Tran Limited
• Diligently handled cash from pickup point to the bank
• Engaged in the physical transfer of bank notes, coins, credit cards, and items of value from one location to another
• Counted and packaged currency accurately
• Balanced numbers at the end of the business day
Oct. 2022 – Sep. 2023 Customer Service Officer (National Service Personnel)
• Assisted customers in completing account-opening forms
• Issued approximately 200 instant cards
• Opened approximately 300 bank accounts for customers EDUCATION
Sep. 2018 – Sep. 2022 Bachelor of Arts, Business Studies Wisconsin International University College, Ghana
Research Conducted - The Assessment of Human Resource Planning and Organizational Performance: A case study of Blue Skies Company Limited.
Aug. 2017 – Nov. 2017 Advance Diploma in Human Resource Development Institute of Commercial Management UK
Aug. 2017 – Nov. 2017 Diploma in Human Resource Development Institute of Commercial Management UK
TRAINING
Institution: Mon-Tran Limited
Programme: Teller Upgrade Programme
Dates: May 29 – May 31
Courses: Basic Banking, Customer Service and Fraud Awareness REFERENCES
1. Mr. Eric Nii Lomoh
Chief Executive Officer
Erijel Company Ltd.
******.******@*****.***
2. Mr. Rowland Baffoe-Boateng
Director of Projects
BGL Realty
********@*********.***
3. Mr. Daniel Ampomah
Administrative Manager
Starbons Limited
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