Customer Service Data Entry
Resume:
Nicole Barrett
**.********@*****.***
Administrative Coordinator offering experience successfully contributing to positive customer experience and organizational profitability. Exceptional internal and external customer satisfaction record earned through developing effective relationships to achieve organizational goals
Area of strength
Work with Little/No Supervision Data Entry Customer Service
Administrative Support Multi-Task/Prioritize Work Attention to Detail
Verbal/Written Communication Training/Development Time Management
Microsoft Office Suite Team Collaboration Leadership
Experience
Technical Support Specialist
Allied Universal, Jupiter, Fl 11/2024 – 06/2025
Provided technical assistance and troubleshooting for hardware issues.
Ensuring customer satisfaction through effective problem resolution and clear communication
Retention Specialist
Synergy Insurance Affiliates, Boca Raton, Fl 10/2023 - 05/2024
Retain healthcare policies
Resolving complaints
Negotiating with customers on policy renewals
Verification Specialist 04/2023 - 10/2023
Get Me Healthcare, Boca Raton, Fl
Verifying customer data correctly
Retention Specialist/ Escalations Supervisor
Fusion BPO Services, Boca Raton, Fl 01/2022 – 03/2023
Manage inbound customer de-escalation calls
Administer Agent Training
Accurately record and maintain customer service interactions
Client Services Specialist
AVO Transportation and Language Solutions, Cocoa, Fl 08/2021 – 12/2021
Handle inbound and outbound customer calls
Respond to customer Email inquiries
Schedule transportation and Language translation services
Medical Equipment Marketer
Fortunexus Marketing, Virtual Employment 12/2019 – 05/2021
Provide customer service for inbound customer calls
Accurately record and maintain customer service interactions
Technical Support Specialist
HireTalent Staffing, Orlando, Fl 06/2019 – 10/2019
Designated to manage chat response, inbound calls and respond to customer Email inquiries
Accurately record and maintain customer service interactions
Office Clerk
Adecco Staffing, Orlando, Fl 08/2018 – 08/2019
Maintain accurate customer service inbound call recordkeeping
Provide exceptional customer service
Administrative Assistant
Careers USA Staffing, Palm Beach Gardens, Fl 11/2017 – 08/2018
Oversee merchandise shipping and receiving
Manage inbound calls data entry and record keeping
Dispatcher
Insight Global, West Palm Beach, Fl 06/2017 – 11/2017
Handle Installment Technician inbound calls and data entry
Assigning installments to technicians
Education
High School Diploma, Palm Beach Lakes Community High School, West Palm Beach, FL
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