Customer Service Administrative Assistant

Marian Jennifer Bevans

**** * ********* **., *** Angeles, CA 90047 716-***-**** 323-***-**** *************@*****.*** Statement of Qualification

Friendly and engaging team player and leader able to inspire staff to perform at their best. Detail oriented and experienced in record-management, interdepartmental communications, and customer service. A multi-tasker who excels at reconciling information-systems to great customer service. Masterful literacy in learning the ins-and-outs of information-systems and navigating computer programs (i.e. word processing, spreadsheet, internet, and service order applications.) Experience

AMAZON BOOKS AND LOCKERS CUSTOMER SERVICES 09 / 23 – 08/24 STORE CLOSED

• Trained staff on operating procedures and company services.

• Responded to customer requests, offering excellent support and tailored recommendations to

• address needs.

• Enhanced productivity levels by anticipating needs and delivering outstanding support.

• Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolved inventory issues

SECURE SHREDDING & RECYCLING ADMINISTRATIVE ASSISTANT 03/22 – 04/23

• Providing administrative support for document copying and imaging company.

• Performed a wide range of business-related tasks including handling phone calls, phone calls, composing correspondence, processing incoming mail, and scanning documents. Education

NORTH HIGH SCHOOL TORRANCE, CA HIGH SCHOOL DIPLOMA JUNE 2006 - 2010 Skills & Abilities

· Welcoming voice and attitude

· Proficient with computer systems

· Excellent interpersonal and communication skills

· Keen attention to dialogue

· Computer literate i.e. Microsoft Office

Activities and Interests

Singing – Contestant Singer in the Voice Season 16.

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