Customer Service Patient Access
Resume:
Certified Professional Coder - (CPC-A)
*****.************@*****.***
https://www.linkedin/in/randy-mcmillen-jr
Sullivan, Missouri, 63080, United States
Certificate in Medical Billing and Coding. Skilled in ICD-10-CM, CPT, and HCPCS. Excited to join Sarah Bush as a Coder Professional. Looking for a career change. Wide range of professional experience Work Experience
Core Skills
Education
Randy McMillen Jr
Patient Access Representative II
Missouri Baptist Sullivan Hospital
-
Register patients for their appointments
Verify insurance information
Teach and train new Patient Access Representatives, recommend best practices to improve registration time and efficiency
Provide customer service
Jun 2023 Present
Assistant Manager
Walmart
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Hire/Fire associates
Give yearly performance reviews
Give constructive feedback to associates on their performance Lead a group of associates that cleaned, restocked and organized the store Provide customer service
Feb 2011 Jul 2021
Customer Service Manager
Schwan's Home Service
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Sell Frozen Food in an assigned route area
Operate a commercial vehicle
Add new customers to route to increase sales
Sep 2008 Aug 2010
CPC, ICD-10-CM Medical Coding, HCPCS, EPIC Systems, Medical Records, Health Information Management, Healthcare, medical terminology, cpt coding, accuracy, communication with providers, communication skills, EMR, Electronic Health Record, CMS, ICD-10 coding, health care experience, Lifting, Electronic Medical Records, physiology, anatomy, information technology, office equipment, billing process, Spreadsheets, in-services, abstraction, written and verbal communication, verbal communication skills, ability to prioritize, manual dexterity, adapt to changes, clinical documentation, Revenue Cycle, operational efficiency, regulatory compliance, clinical care, cash flow, consistent, Auditing, quality standards, data quality, nursing, workday, telecommute Lindenwood University -
Certificate Medical Billing and Coding
Jan 2024 Dec 2025
Kingsland University -
Certificate Computer Programming
Apr 2021 Dec 2021
University of Phoenix -
Associate of Arts Computer Programming
Sep 2010 May 2012
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