Facilities Manager Integration Engineer
Resume:
John M. Konzen
Southside, TN 37171
*.******@***.***
Controls/Integration/HVAC/Facilities/Critical Facilities Manager SUMMARY OF SKILLS/QUALIFICATIONS:
* *****’ experience managing as many as 14 techs, offering remote & onsite tech support, hiring, firing, personal improvement plans, performance reviews, customer relations, reviewing work orders, P & L statements, timecards, and more. Additionally, I have performed other office tasks, including monthly or weekly safety and other technician meetings and creating digital field paperwork, encouraging training, and enforcing safety protocols.
Certified in Tridium Niagara AX and N4 (Distech EC-NetAX and EC-Net4), Distech gfxProgramming and Controllers, KMC Connect and controllers, EasyIO CPT Tools and controllers, JCI (Master Technician status), Honeywell Supervisor (4.10 Optimizer and 4.11).
Proficient in many proprietary and open building management systems incl. but not limited to EasyIO, Trane Tracer Summit, SC, SC+ and TU, Alerton, CSI and I/NET7, S.E. StruxureWare (now EcoStruxure), Siemens, Delta, Invensys, Honeywell WebVision, Johnson Controls FX and Metasys, Ecobee EMSSi and Pelican Wireless Systems, and FINStack, to name just a few.
My Proficiency in all HVAC skills, including but not limited to blueprint and schematic reading, use of hand and power tools, meters, torches, welding and pipe laying/fitting, electrical and mechanical troubleshooting, and VFDs and other control components and systems, ensures that I can handle any technical challenge with confidence.
Universal EPA 608 Certification; ABB (ACH550), Yaskawa and Honeywell VFD certified s/u technician. Certified in Quantech chiller s/u. Skilled with all types of VFDs, controls, and mechanical systems, including booster pump and sump pump controls, boilers, and more. The two years at Phil Finer were spent on highly specialized Aaon equipment and EasyIO controls.
Proficient in air balancing, load calculations and overall systems understanding and troubleshooting.
I hold 10 NATE badges and am a current or former member of IHACI, RSES, and ASHRAE.
Able to confidently and skillfully work on virtually any type of equipment - even that which I have never seen or worked on before - and can confidently search for and find information pertaining to the installation and servicing of anything, even equipment outside the HVAC and plumbing industries. Also able to confidently communicate with engineers and technicians in controls and IT.
Well versed in the controls comm protocols (BACnet, ModBus, N2 & LON in particular) and networking setup and troubleshooting. WORK EXPERIENCE:
Serviced, repaired, maintained and installed all types of commercial, industrial and residential HVAC equipment and controls over a career spanning two coasts and the South over 40 years.
Specialized since 1991 in large and small data centers, computer rooms, IT, frame and phone rooms, Liebert, Compuaire and Data Aire systems including chilled water systems of the 80’s and 90’s.
Experienced in fabrication, installation, repair and troubleshooting of duct systems.
Specialized since 2004 in solving BMS programming and operational issues with multiple systems, working with the proprietary servicers, programmers and installers as amicably and efficiently as possible to resolve warranty and non-warranty control problems.
Was the go-to tech from 2008 to 2018 for all of Cox Communications San Diego critical facilities control issues, programming, troubleshooting and monitoring, vav and humidifier servicing and repair, Intellipak and Voyager issues even with Trane SD – and now ACCO –as their primary contracted servicer. I became very proficient with their I/NET7 software and CSI (TAC) hardware – and then their StruxureWare (EcoStruxure predecessor) system – that also monitors and controls their -48vdc power plants, UPS systems and diesel back-up generator systems, among other things. I work closely with our (BCM and then CCS) Retrofit dept to resolve ducting issues within the MTC’s. From 2016 to 2018, I was also handling controls, duct re-design and other systems for Cox’s Orange County critical facility sites.
Was the go-to tech for all things difficult, delicate or unsolvable at BCM for my ten years with them (2003-2013) and then at CCS (2013-2018). I have been the one to come to if no one else has or could be successful. I was also the technician of choice for project managers, foremen and customers alike.
A company man in every sense, I follow procedures, paperwork, safety, customer relations and other protocol and requirements. I am loyal, adaptable, flexible, teachable, coachable, approachable, professional and reliable. I thrive on learning and am always looking for new ways to learn new skills or information.
At BCM I had 3 managers in 10 years. At CCS I had 8 managers in 5 years. I learned to adapt for success.
While at Comfort Systems, I held the position of HVAC Service Field Supervisor and have managed a team of 8-14 techs, doing annual reviews, coaching and taking disciplinary actions when necessary. I have also hired and fired technicians.
At Certified Air Conditioning, I became Distech certified in Tridium Niagara AX and N4 and gfxProgramming and Controllers; I led a team of 3 to 6 techs, hired and fired multiple technicians, project-managed multiple controls projects throughout Southern California, managed subs and built two Distech Controls panels from demolition to completion including all wiring, mechanical repairs, programming, graphics, etc., for two large central plants.
I have had large customers like Cox Communications, Inc, that have followed me through 3+ company changes.
I have been in charge of as many as 12 technicians and have offered support remotely or in person. I was in charge of disciplinary actions, reviews, performance increases, etc. At Phil Finer Refrigeration, I had 3-6 technicians that traveled the country doing installsand start-ups of my programmed controllers, offering them additional programming help and tech support at all hours of the day.
In late 2020 I started my own company doing HVAC controls, programming, low voltage installs (conduit and cabling), etc., while working part time for a friend’s HVAC construction company as their service manager & consult.
In March of 2021, shortly after receiving my contractor's license in CA, we decided to move out of CA to the Nashville area of TN. Prior to coming out, I applied to and was accepted at Johnson Controls where I worked full-time as a senior controls service technician for two years. I serviced a number of hospitals and other large facilities in the Nashville area.
I now run a small controls department (CMS Controls) at a mechanical contractor (Demand Mechanical) in Nashville. I do everything from sales, surveys, estimating, engineering, installation, commissioning, and warranty work. I also consult with four different world-wide consultation organizations (GLG, Guidepoint, AlphaSights and Arbolus). WORK HISTORY:
Controls Manager
HVAC Truck-Based Senior
CMS Controls
Johnson Controls Inc -
Nashville, TN 2023-2024
Franklin, TN 2021-2023
Honeywell Spyder 7 Certification Nashville, TN 2023 FIN5 Stack Nashville, TN 2024
Controls Service Technician Nashville Branch
Owner-Operator (Sole Proprietorship) Konzen HVAC Controls Oceanside, CA 2020-present Service Manager Ced Glenn Mechanical LLC Lakeside, CA 2020-2021 So Cal Service Manager Phil Finer Refrigeration and A/C Newark, CA 2019-2020 Service and Controls Supervisor Certified Air Conditioning, Inc San Diego, CA 2018-2019 HVAC Service Field Supervisor California Comfort Systems USA San Diego, CA 2013-2018 HVAC Service Technician BCM Customer Service, Inc. Poway, CA 2003-2013 HVAC Service Technician Environ Systems, Inc. Santee, CA 1993-2003 HVAC Service Technician Temperature Control, Inc. Santee, CA 1990-1993 HVAC Service Technician Gurnee HTG & A/C Corp Ramsey, NJ 1986-1990 CERTIFICATIONS in chronological order:
Universal EPA 608 San Diego, CA 1994
Trane Voyager City of Industry, CA 2003
ABB ACH550 S/U San Diego, CA 2004
AquaTrol Safe Chemical Handling & Usage for Water Treatment San Diego, CA 2005 ITT Large ChW System & Design San Diego, CA 2006
ABB ACH550 E-Clipse Bypass Poway, CA 2008
Sunbelt Aerial Work Platform Training San Diego, CA 2009 Dawson Modern Boiler Tech & Hydronic Balancing San Diego, CA 2010 Data Aire Tech Training Orange, CA 2013
Yaskawa Z1000 Drives San Diego, CA 2013
Daikin VRV Install, Service and Commissioning Anaheim, CA 2013, 2015 Honeywell Webvision San Diego, CA 2014
CA Title 24 Non-Residential San Diego, CA 2014
Honeywell VFD S/U & Commissioning San Diego, CA 2015 Bes-Tech Digi-RTU Omaha, NE 2016
Quantech Authorized Contractor San Diego, CA 2017
Niagara AX Technical Certification New Brighton, MN 2018 Distech Controls Applications and Controllers (#6001) New Brighton, MN 2018 EC-Net4 Certification (Niagara N4 crossover training from AX) Online 2018 EasyIO CPT Technical Training & FW Series Network Design Pleasant Hill, CA 2019 KMC Connect & Hardware Certification Online 2020
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