Business Analyst Systems

Contact

*********@*****.***

www.linkedin.com/in/chris-

ekstedt-1775481 (LinkedIn)

Top Skills

IT Business Analysis

Project Management

Product Development

Chris Ekstedt

Solution Expert / IT Support / Business Analyst

High Point, North Carolina, United States

Summary

Retired from Volvo as a Business Systems Analyst / User Side Engineering Systems Solution Expert and Process Manager for PD documentation systems specializing in Prototype Issue tracking and Project Material tracking. There I acted as support and liaison to central IT for PD Documentation systems. I collaborated in global system development networks to ensure the system met business needs. I handled user support, user training, trouble shooting and development of training and support materials for documentation systems. I also performed admin work as a Documentation Specialist.

Experience

NetGroup Inc (Greensboro, USA)

Business Analyst

July 2015 - November 2016 (1 year 5 months)

Greensboro, North Carolina, United States

Data gathering and analysis to support engineering projects. Volvo Trucks GTT

Business Systems Analyst / Solution Expert and Process Manager Engineering Systems

April 1988 - August 2014 (26 years 5 months)

Greensboro, North Carolina

• Provide Key User support to Product Development Department system users.

• Act as liaison with IT department for system development and testing.

• Review, analyze, and evaluate business systems and user needs

• Write detailed description of user needs regarding data availability and interface requirements..

• Support systems use, problem identification, issue resolution, documentation and training needs.

• Works with relational database concepts. Intermediate to advanced skills in Excel/Access (no VB)

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• Produces Management statistics.

• Maintain system content accuracy.

• Developed training material for documentation systems.

• Scheduled and conducted system training.

• Develop and manage process within a global team for problem reporting and project material planning

• Also provided support as a Documentation Specialist (Admin change documentation)

Volvo Trucks 3P Purchasing

Business Analyst Associate

April 1988 - July 1992 (4 years 4 months)

Business Systems Analyst Associate administration for Purchasing Systems. Programming, producing Management statistics.

Education

University of North Carolina at Greensboro

BA, Art, Psychology · (September 1972 - May 1976)

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