Product Manager Senior

Timothy D. Thompson

Henderson, NV 360-***-**** ***.********.***@*****.*** LinkedIn Profile

PROFESSIONAL EXPERIENCE

Senior Product Manager

Wolters Kluwer

April 2021 – September 2024

• Spearheaded product roadmap management and collaborated with Scrum Master to organize 20+ annual sprints, enhancing on-time delivery by 15%.

• Developed a high-impact product backlog, cutting feature delivery time by 20% and optimizing release cycles.

• Guided Agile Scrum teams to deliver 10+ critical features, including the creation of a 0-to-1 application in just 8 months.

• Organized and conducted steering committee meetings to ensure cross-functional input and transparency throughout development cycles.

• Prioritized 50+ stories, epics, and themes to align with strategy, reducing waterfall usage by 50%.

• Ensured backlog readiness with 2-3 sprints of prioritized stories, achieving 100% sprint completion rate.

• Orchestrated 12 major release plans, achieving a 90% on-time feature delivery rate by setting clear expectations.

• Oversaw quality control for 100+ sprint tasks, maintaining high standards and aligning with stakeholder requirements.

• Championed product releases, driving cross-functional team alignment and stabilizing a declining market over three years.

• Reduced customer support queries by 25% through comprehensive release notes and documentation.

Assistant Webmaster/Developer

Wolters Kluwer

November 2011 – April 2021

• Enhanced web platforms for medical professionals, including e-commerce and product delivery systems, boosting usage by 40%.

• Optimized content delivery through Sitecore, enabling a 15%-time savings for database administrators.

Developer

Palmer Internet, LLC

December 2005 – November 2011

• Built 20+ web applications, increasing client engagement by 30%.

• Developed an online Continuing Medical Education (CME) program for Audio-Digest Foundation, driving a 25% increase in participation.

• Designed an administratively controlled site for Rancho Bernardo Community Presbyterian Church, improving user accessibility by 40%.

• Launched BESTtrafficschool.com, achieving 10,000+ annual course completions with secure e-commerce integration.

• Created a real estate property module for Bighorn Properties, enhancing management efficiency by 20%.

• Established SelflessOpportunities.com, facilitating a 15% increase in charitable contributions.

• Secured 80% customer retention by delivering customized web solutions, fostering long- term partnerships.

EDUCATION

University of Wisconsin – Madison

Bachelor of Science - Anthropology

CERTIFICATIONS

• Certified Scrum Product Owner (CSPO) – Scrum Alliance Issued Aug 2024 · Expires Aug 2026 · Credential ID: 001644402

• Scrum Master Certified (SMC) – Scrum Alliance

Issued May 2024 · Expires May 2026 · Credential ID: 001644402

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