Project Manager Software Development

DALE HARRIS

Centerville, Utah ***** 801-***-**** **********@*****.*** www.linkedin.com/in/daleharrisprofile

SUMMARY

Innovative IT Project Manager with over 20 years of experience leading enterprise technology initiatives across digital commerce, AI integration, cloud migration, and infrastructure modernization. Proven track record managing software development teams for digital payment platforms, including online credit card solutions for hotels and travel, and transaction control systems for over-the-road trucking companies to manage fuel and maintenance expenses. Demonstrated success implementing AI tools such as Spira, ChatGPT, Grok, and GitHub Copilot to automate workflows, optimize operations, and enhance strategic decision-making.

Certified Scrum Master with hands-on experience in SAFe environments, leading teams using Scrum, Kanban, and Lean methodologies. Expert in large-scale data center-to-cloud migrations leveraging AWS to improve scalability, security, and cost efficiency. Known for aligning IT strategy with business outcomes, building secure and scalable infrastructure, and delivering measurable value through strong cross-functional leadership. ITIL-trained and results-oriented.

EXPERIENCE

JAGGAER, Raleigh, North Carolina

Senior Technical Project Manager, 2024-2025

Managed database migration projects to enhance performance and interoperability including DB2 to Postgres and Oracle to PostgreSQL.

Managed security compliance projects to remove vulnerabilities and ensure a best in class security infrastructure.

Managed Data Lake migration project from Snowflake to AWS Redshift.

Managed new customer environment full stack build out projects.

WEX INC., Portland, Maine

Agile Engineer, Scrum Master, Software Development Project Manager, 2015-2024

Served as Scrum Master for software development teams including frontend UI, backend, authentication, and reporting teams.

Administered system and application migrations from on premises to cloud based and AWS hosted solutions.

Acted as Jira administrator, implementing standards for software development projects and integrations with other applications.

Established and documented processes for promotion of software through development, staging, and production environments.

Managed customer partnership programs driving customized product enhancements.

Oversaw internationally based software development teams from Brazil, India, UK, and Australia.

WESTERN GOVERNORS’ UNIVERSITY, Salt Lake City, Utah

Contractor, Software Development Project Manager, 2013-2015

Managed development teams to enhance the online course platform.

Oversaw team implementing SSO solution to enable students to access platform resources internally and external partner sites providing course materials for the university.

Supervised team of contractors hired to document and inventory all hardware and software used, reporting directly to CIO.

ADDITIONAL EXPERIENCE

TEK SYSTEMS, Salt Lake City, Utah, Contractor – Rio Tinto, 2011-2013. Managed a network of improvement infrastructure projects, IT infrastructure, and application improvement projects. Oversaw installation of fiber optic cabling and remote building construction to enable network access between remote and mineral processing locations.

EDUCATION

UNIVERSITY OF UTAH, Salt Lake City, Utah, B.S., Electrical Engineering

CERTIFICATION

Certified SAFe Practitioner, Scaled Agile, 2022

PROFESSIONAL DEVELOPMENT

AI Fundamentals, WEX Inc, 2024

COMPUTER SKILLS

ChatGPT, Grok, CoPilot, Jira, Confluence, MS Excel, MS Visio, Google suite, Lucidchart, Lucidspark, Confluence

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