ERIN BAKER
Winston-Salem, NC 336-***-**** ***********@*****.***
EXECUTIVE SUMMARY
Strategic logistics and distribution leader with over a decade of experience driving operational excellence, cost control, and team development within high-growth and automated environments. Over 7 years managing complex logistics operations, including 5+ years in senior leadership roles overseeing multi- functional teams. Proven ability to improve performance through Lean principles, data-driven decision- making, and technology integration (WMS/Blue Yonder). Adept at influencing cross-functional stakeholders and implementing sustainable process improvements. Certified Six Sigma Green Belt (in progress). Available for onsite work in Winston-Salem, NC with up to 10% travel. CORE COMPETENCIES
Logistics & Distribution Management
Process Improvement & Lean Six Sigma (Green Belt)
Strategic Planning & Execution
Cost Control & Operational Efficiency
Team Leadership & People Development
Budgeting & P&L Management
Data Analytics & Performance Metrics (Power BI, Excel) WMS Expertise (Blue Yonder Preferred)
Stakeholder Engagement & Change Management
Microsoft Office Suite (Excel, Outlook, PowerPoint) PROFESSIONAL EXPERIENCE
Dedicated Operations Manager
Epes Transport, Greensboro, NC Jan 2022 – Present
- Lead a $15M transportation operation managing 90 trucks, 150 trailers, and 95 drivers in a fast-paced, automated logistics environment.
- Improved operating ratio from 76% to 73% YoY through cost-reduction initiatives and Lean practices.
- Leverage Power BI and Excel to forecast budgets, monitor KPIs, and drive continuous improvement.
- Mentor and develop a high-performing team, including two direct reports, focused on accountability and efficiency.
- Spearhead WMS adoption, partnering with internal IT and warehouse teams to optimize workflow and training protocols.
Dedicated Operations Supervisor
Epes Transport, Greensboro, NC Feb 2021 – Jan 2022
- Managed distribution workflows and supported cross-functional teams to deliver on-time, cost-effective logistics solutions.
•
•
•
•
•
•
•
•
•
•
1
- Ensured compliance with TMS/WMS systems while coordinating automated shift transitions.
- Supported senior leadership in evaluating route efficiency and process compliance. Load Planner
Epes Transport, Greensboro, NC Dec 2019 – Feb 2021
- Coordinated freight planning operations across multiple regions, optimizing capacity and delivery schedules.
- Ensured DOT compliance and collaborated with warehouse operations for synchronized logistics. Load Planner
Celadon, Kernersville, NC Jun 2015 – Dec 2019
- Directed routing for over 100 drivers within a high-volume network, servicing general freight and specialized tobacco distribution.
- Contributed to driver pay strategy that reduced turnover and improved route reliability.
- Supported rollout of new logistics software, enhancing routing efficiency. EDUCATION & CERTIFICATIONS
University of North Carolina at Greensboro
Bachelor of Science in Supply Chain and Business Studies (2015) Certifications:
- Six Sigma Green Belt (In Progress)
ADDITIONAL INFORMATION
Onsite availability: Winston-Salem, NC
Travel: Open to 5-10% as required
•
•
2