Quality Assurance Qa Analyst

Sveta Chapurnaya

Toronto, ON 416-***-**** **********@*****.*** www.linkedin.com/in/svetachapurnaya

SOFTWARE QUALITY ASSURANCE ANALYST

Self-motivated and enthusiastic QA Analyst with extensive experience in Quality Assurance/Software Testing of client/server, mainframe, and web-based applications. Analytical contributor with a keen eye for detail and thoroughness, develops Test scenarios, Test Cases and Test data to verify and validate design and functionality based on business requirements. Leads offshore teams, reviews testing needs, training and coaching. Highly organized, adaptable, team focused collaborator and faster learner, leverages Agile/SCRUM and Waterfall methodologies. Possesses QA expertise in Banking (Salesforce, TDAM), Medical Supply Management (EHS), Enterprise Wealth Management (EWMS), Real Estate, Police and P&C insurance domain applications.

KEY SKILLS

Functional Skills: Software Development Lifecycle (SDLC), Quality Assurance, Software Testing Strategies and Methodologies, Project Management (Waterfall, Agile and Scrum), Stakeholder Management, Salesforce, Communication, Process Improvement, Client/Server/Web Applications, STLC (Requirement Analysis, Test Planning, Test case development, Test Environment setup, Test Execution, Test Cycle closure)

Testing/Development Tools: Spira Test, Jira, QTest, TestLink, Zephyr, Selenium IDE, TestNg, SaaS (Public Cloud Service Model), Silk Central, Device Anywhere (mobile Testing), JMeter, qTest, SQL, Oracle, Putty.

Operating Systems: Windows 95/98/ FF/Chrome/Android, LINUX

Office Tools: MS Office, Office 360

PROFESSIONAL HISTORY

TD Bank, Toronto, ON 09/2021 – 09/2024

Test Engineer/ QA Analyst

Responsible for testing TD projects for Salesforces TD Wealth and TDAM MF. Leveraged proficiency in software testing and quality assurance and applied Agile methodologies to optimize software solutions.

Performed end-to-end manual testing of the Salesforce for TD Wealth projects (Bill 96, Bill 64), covering various functional areas and business scenarios.

Executed test plans, test cases and test scripts to validate platform functionality and ensure adherence to business and technical requirements.

Supported overnight testing for UAP/UAPM/URP TDAM Infos (production).

Overseeing Salesforce mandates for TD Global Investment Solutions including the core Salesforce platform, client portal, digital client onboarding

Juggled several projects and attended to ad hoc QE requests and managed to complete without major impacts.

Performed exploratory testing session to test Jira stories and regression activities.

Idented, logged and tracked defects and issues, and worked closely with the development team to investigate and resolve them in a timely manner.

Responsible for maintaining and monitoring health checks of SIT and UAT env’s.

Played an active role in daily Scrums, weekly grooming sessions, and all sprint rituals for each missions aligned teams.

Mentored and guided junior QA analyst and contributed to improving the overall quality and efficiency of the QA process.

Worked closely with Contractor and FTE team members to ensure they have a good understanding of TDAM MF application knowledge/process.

Sixense Group, Missisauga, ON 11/2020 - 09/2021

Test Engineer QA Analyst

Responsible for testing large-scale monitoring projects on the digital platform BEYOND Asset. BEYOND Asset is an asset management solution that manages and optimizes the condition and maintenance of infrastructure.

Developed and maintained the test plans and associated Test cases for the Company internal products and projects to meet the testing mandate.

Set-up the full test environment to perform tests with each software release.

Supported project management through planning, estimation, and monitoring test progress ensuring consistently positive outcomes.

Wrote test reports in the issue tracker based on the test results, and ensured corrected bug were validated

Performed mobile testing (Android and iOS), API testing

Worked closely with development staff, implementation and support teams to ensure completeness of testing coverage, increase product reliability.

Reported to the Project manager on every day Scrum meetings to successfully support the project

Tools: All Browsers, JIRA, Confluence, Spira, Scrum

BAE Systems, Toronto, ON 11/2018 - 04/2020

Test Engineer QA Analyst

Responsible for testing NetReveal engine (P&C insurance domain) to protect people and national security, critical infrastructure and vital information for government agencies such as CANATICS, RSA, WLM, Zions, TD, BMO, CIBC, Prospective and more customers.

Planned, managed and executed tests using appropriate tools and techniques accepted within the department ensuring alignment with industry best practice and relevant standards.

Worked as a core QA on the project, led a small team of junior test engineers from Poznan (Poland) to successfully support the project.

Tracked new requirements and changes in various projects; suggested and implemented alternative technologies, tools and methods in support of continuous improvement.

Supported project management through planning, estimation, and monitoring test progress ensuring consistently positive outcomes; assisted clients during SIT and UAT.

Verified data through setting up basic schemas and tables in relational databases to validate data across the application.

Worked closely with development teams to reproduce and resolve defects.

Reviewed Test scripts which have been created in Gherkins syntax, using Java, Selenium and Cucumber Led a small team of junior test engineers from Poznan (Poland) to successfully support the project

Tools: All Browsers, JIRA, JIRA Engineering, Confluence, Spira, Agile, Mobile testing (Android and iOS)

Zafin, Toronto, ON 02/2017 - 03/2018

Test Engineer

Responsible for testing miRevenue engine to support Scotia requirements that would provide easy banking solutions to their customers, based on the Premium products so that customers would become eligible/ineligible for accelerated benefits on their annual fee.

Reviewed and assessed business requirements, functional and design specifications to ensure full understanding of individual deliverables.

Executed functional, integration and regression test cases as per plan, documented test results, and log defects for failed cases, mapped defects to test cases in Jira, tracked the defects to closure; attended defect assessment meeting and provided feedback.

Set up environment, created and maintained Test Data and prepared software requirement list for the Test Environment.

Participated in the Scrum daily stand-up meetings (internal and on client site) to share critical updates, potential issues and discuss next steps.

Participated in weekly estimation meetings to provide Story Points for QA items.

Provided support for performance and user acceptance testing as required.

Effectively communicated with internal/offshore teams and external clients on daily basis.

Tools: Windows 10/XP/Server, FF, Safari, STLC, JIRA, Confluence, qTest, pgAdmin4, ETL batch processing

Medgate Inc (acquired by Cority), Toronto, ON 11/2015 - 10/2016

QA Analyst/Software Tester

Responsible for the creation and execution of test cases based on business requirements to ensure quality delivery of software for Medical Supply Management application.

Analyzed business requirements documentation to design test cases.

Performed all levels of testing (sanity regression, performance, functional, mobile etc.).

Efficiently identified bugs and created bug reports using bug tracking system Jira.

Identified and defined the required tests, monitored detailed testing progress and resulted in each test cycle and evaluated the overall quality.

Developed reusable software components and performed developer testing for integration into larger subsystems, in accordance with the project's adopted standards.

Developed and tested the Medical Supply Management application (Occupational Health, Safety, Industrial Hygiene and Environmental).

Tools: Windows 10, Windows XP/Server, FF, Safari, Android (DeviceAnywhere), JIRA Agile 6.7, SQL

Univeris, Toronto, ON 03/2011 - 11/2015

QA Analyst

Responsible for testing Wealth Management system for advisors and new brokerage business for Enterprise Wealth Management (EWMS) - Banks, Credit Union, Boutique Dealers, Securities Brokers, Foreign Account Tax Compliance Act (FATCA), Market Dealers, MGAs, Mutual Fund Dealers and Companies, Insurance Carriers for clients: Fund Facts, Sun Life Financial, Desjardins Financial Security Investments Inc., MGI Financial Inc., Hub Capital Inc., and ING Direct Funds Ltd.

Participated in Wealth Management initiatives/projects (e.g. Account opening process for new and existing clients; reviewed client account activity, managed orders and executed trades; account maintenance including money/mutual fund transfer requests; knowledge of investment products including funds, guaranteed investments, fixed income, along with back office processes such as order management, Accounts Receivable, Accounts Payable, clearing, settlement, commissioning, and trust accounting).

Setup Test environment and create/ maintained Test Data.

Executed SQL queries, run reports, and verified results of data (DB verification with SQL).

Deployed and managed the appropriate testing framework and technical documentation to meet the testing mandate.

Developed/maintained automation test cases using Java, SeleniumID/ IntellID. Version control system chosen for this project is SVN.

Leaded offshore team: reviewed testing needs/trained/coached.

Experience with Compliance (GRC – policy/standards) and Mutual Funds testing.

Tools: SQL, Silk Central, Selenium IDE (1.5 years with), TestNg (Java), Windows 10/XP/Server, FF, STLC, JIRA, Confluence, Zephyr, Crystal Reports, Bamboo (Continuous Integration process tool), SVN (source revision control systems), FLEX (SaaS), JMeter (UI web Test, Web Services API), VM’s.

OTHER RELEVANT EXPERIENCE

Tiburon Inc. (Acquired by TriTech), Burlington, ON QA Analyst

EDUCATION

Certificate: Software Quality Assurance Tester

Testing and Internet Technologies

Canadian Technology College, Toronto, ON

Diploma in Testing and Internet Technologies

Testing and Internet Technologies

Canadian Technology College, Toronto, ON

Bachelor’s Degree in Software Engineering

Faculty of Mathematics and Software

Belarusian State University, named Yanka Kupala, Grodno, Belarus

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