Billing Specialist Customer Service
Resume:
DaShonda Reid
Paralegal/Customer Service Professional/Data Entry/AR AP/Billing Specialist
Atlanta, GA 30326
***************@*******.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Child Support Enforcement Officer
Department of human Services
September 2023 to Present
Will discuss in interview
Independent Paralegal
Self-Employed
March 2003 to Present
I have over 16 years legal preparation experience, ranging from Civil filings, divorce filings, bankruptcy, torts and intellectual property filings
Mortgage Loan Auditor
MetaSource - Claremont, CA
June 2020 to February 2021
Remotely audited over seventy mortgage loans per day to ensure quality and accuracy of all confidential based information. Requested any missing documentations from our Third-parties department in addition to rejecting any incomplete files.
House Manager/Drug & Alcohol Counselor
Hathaway House - Claremont, CA
February 2019 to February 2020
Managed the facility and provided emotional support to the clients Small Sorter
UPS DISTRIBUTION HUB - Ontario, CA
August 2018 to September 2018
Sorted small packages for delivery
Payroll Specialist
Brightview Landscaping - Fontana, CA
July 2018 to August 2018
Processed company Paroll
Billing Specialist
Alta Resources - Brea, CA
October 2017 to March 2018
Process payments for Blue Cross Blue Shield Members both On Market and Off. CSR Agent
TradeGlobal
June 2016 to July 2017
Bid Coordinator
Hightower Petroleum - Middletown, OH
August 2014 to July 2015
Coordinated Bids for Petroleum needs
Clerk
Gilligan Oil Company - Springdale, OH
July 2013 to July 2014
Processed customer transactions, monitored daily supply log of merchandise, opening and closing cash balances daily
MailHandler
United States Postal Service - Sharonville, OH
November 2012 to June 2013
Processed outgoing mail per conveyor belt and insured the safety of the packages Dispatcher/Customer Service
AAA CLUB ALLIANCE - Cincinnati, OH
April 2008 to June 2010
Teller II
Provident Bank - Cincinnati, OH
March 2004 to October 2006
Daily checks and balances, completed customer transactions ie. deposits, cash withdrawals, cashier checks.
Continuing Legal Assistant
Cincinnati Bar Association - Cincinnati, OH
March 2001 to April 2003
Organized seminars for Attorneys to obtain credits that were mandatory to take in order to maintain their license, organization consisted of ordering catering, providing a qualified speaker per course, setting up the audio equipment and hosting at times. Processed each credit and submitted to the Ohio Supreme Court for credit acceptance per attorney per course Education
Continuing Education in BA in Psychology
SNHU - Claremont, CA
September 2018 to December 2020
Associates in Paralegal Studies in Paralegal Studies Academy of Court Reporting - Cincinnati, OH
April 2003 to August 2006
Skills
• Microsoft Office, Excel Certification, PowerPoint (10+ years)
• comfortable with preparing pleadings, discovery requests and responses, motions, subpoenas, and trial-related documents; Excellent communication skills, both verbal and written; Willingness and ability to learn and perform new tasks, as needed; Excellent interpersonal skills, including evidenced ability to work well with people at all levels both internally and externally, including attorneys, clients, courts, and outside counsel; Strong analytical, drafting and proofreading skills as attention to detail is critical; Willingness to consult with attorneys and to seek information necessary to complete projects and tasks; Evidenced ability to work independently and to work on several projects simultaneously; and Strong time management and project management skills, including ability to adhere to strict project deadlines, while being flexible in response to changes and delays.
(10+ years)
• Medicaid
• Medical Billing (2 years)
• Accounts Receivable (10+ years)
• Accounts Payable (10+ years)
• Adobe Acrobat (10+ years)
• Legal Drafting (10+ years)
• Legal Research (10+ years)
• Microsoft Outlook (10+ years)
• Typing (10+ years)
• Logistic Support (2 years)
• QuickBooks (10+ years)
• Writing Skills (10+ years)
• Accounting (10+ years)
• Human Resources (10+ years)
• Calendar Management (10+ years)
• Databases (10+ years)
• Case Management
• Payroll
• Office Management
Certifications and Licenses
Notary Public State of Ohio
January 2015 to March 2025
Paralegal Certificate
Present
Notary Public State of California
December 2018 to December 2022
First Aid Certification
Present
CPR Certification
Present
Contact this candidate