Sales Support Specialist

Asma’a Ali Ahmed Nada

PERSONAL INFO

Location: Margaretenstr.13 60489 Frankfurt am Main

3.OG rechts WhgNr.21 -Germany Nationality: Egyptian E-mail: ***********@*****.*** Gender: Female

Phone Number: +020********** Date of Birth: August 29, 1986 LinkedIn: XX Marital Status: Married

PERSONAL STATEMENT

A B.A. graduate in Simultaneous Translation and Literature with a diverse background in translation and more than 15 years of experience in order Management & sales Operation. I am seeking opportunities for continuous learning and professional development, where I can effectively utilize my skills to contribute to the success of the organization. WORK EXPERIENCE

El Sewedy Cables

Sales Support Section Head (2023 – present)

Senior Sales Support Specialist (2021 – 2023)

Sales Support Specialist (2018 – 2021)

Key Responsibilities:

Liaised between factories and sales departments to facilitate communication and pricing.

Developed customer requests in the system and submitted technical sheets for commercial offers.

Ensured accuracy of orders and resolved customer issues regarding pricing and delivery.

Managed order processing on the intranet and coordinated cash collection from clients.

Documented all relevant account information on the intranet in an organized manner.

Improved document control procedures to meet formal requirements and standards.

Updated sales records and progress reports weekly for managerial review.

Gathered supporting documents for offers, including technical information and certifications.

Created comprehensive profiles for accounts, tracking history, payment statuses, and order quantities.

Assisted in obtaining product approvals from utilities and other entities, updating reports accordingly.

Coordinated with the market research team to analyze new markets and identify opportunities for expansion. Iskraemeco (one of El Sewedy Cables Subsidiaries)

Sales Coordinator (2009 – 2013)

Senior Sales Coordinator (2013 – 2018)

Key Responsibilities:

Cultivated and maintained relationships with clients, coordinating meetings and providing administrative support.

Prepared tender documents for projects across Egypt and Africa.

Assisted the sales team by managing sales details and ensuring timely customer communication. EDUCATION

Faculty of Simultaneous Translation and Literature - Al Azhar University TRAINING & CERTIFICATIONS

Sales Operations, El Sewedy Electric 2019

UN and Legal Translation Course, American University in Cairo 2014

Orientation Volunteer – North Carolina State University 2009

Diploma of Written Translation – American University in Cairo 2009

Diploma of Simultaneous translation – American University in Cairo 2008 SKILLS

Languages: Arabic (Native), English (Excellent), French (Very Good) Computer Skills: Proficient in Microsoft Office Suite, Oracle, CRM and internet research. References: Available upon request.

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