Document Specialist Customer Service
Resume:
John A. Hernandez
General Laborer/Inventory and Document Specialist
**** *. ***** ****. #****, Dallas, TX 75236
*****************@*****.***
OBJECTIVE
Resourceful and quick-thinking with previous experience in a manufacturing environment. I am skilled in working independently or in a team. Fluent in English and Spanish. I am looking to further develop my skills and provide excellent customer service to Danone as a night shift manufacturing operator.
EDUCATION —
EXPERIENCE
H. Grady Spruce HS, Dallas, TX 75217
August 1995 – July 1999
Honors: (GPA: 3.3/4.0)
Diploma
Baseball
Football
Cross Country
Art Club
Computer Science
August 2021 – June 2024
Machine Operator • Cup Former • Dart Container
Set-up and operate high-speed process equipment. Operate multiple machines, and ensure the equipment is working efficiently and producing quality products.
July 2018 – June 2021
Digital Document Specialist • Senior QA Technician • Crunchy Rollers
Responsible for ensuring the processes are followed according to HACCP plans, verification activities in HACCP plans including process, instrument calibration, and product attributes that are critical for food safety and quality.
February 2015 – June 2018
LTL Specialist • Truck Loader • DXP
The Shipping/Receiving/Warehouse Coordinator is primarily responsible for shipping and receiving, unloading and loading trucks, checking in/out merchandise, matching purchase orders to sales orders and distributing to DXP personnel while maintaining a clean, organized and safe warehouse workspace.
KEY SKILLS —
COMMUNICATION
Proficient in MS Office (Word, Excel, Power Point, etc.)
Fluent in English and Spanish
Excellent written and verbal communication skills.
Confident, articulate, and professional speaking abilities (and experience)
Empathic listener and persuasive speaker.
Writing creative or factual.
Speaking in public, to groups, or via electronic media.
Excellent presentation and negotiation skills.
LEADERSHIP
Proven record of spearheading projects to increase operational efficiency and improve collaboration among interdepartmental teams.
REFERENCES
[Available upon request.]
Contact this candidate