Document Control Data Integrity

Summary

Results-driven quality and data integrity professional with over 15 years of experience leading compliance, documentation, and regulatory recordkeeping operations across education and healthcare-adjacent sectors. Known for designing and enforcing document control systems, managing complex record retention programs, and leading quality process improvement initiatives aligned with federal standards. Demonstrated ability to develop scalable policies, track and report on key quality metrics, and oversee CAPA and audit activities with precision. Brings a strong track record of cross-functional leadership and operational oversight, now seeking to apply this expertise in industries where accuracy, compliance, and data reliability are mission-critical.

Experience

Data Integrity Manager Nov 2020 – Present

Present Education Training and Resources in Memphis, TN

Led Document Control operations, managing the lifecycle of SOPs, batch records, and reports in compliance with internal and federal guidelines.

Oversaw CAPA and non-conformance processes to drive timely resolution and implement quality improvements.

Developed and maintained company policies, quality plans, and communication standards to support compliance and performance goals.

Delivered updates to cross-functional teams and external stakeholders; ensured master file accuracy per Federal Records Center standards.

Mentored junior staff and collaborated with senior leadership to improve processes, retention, and overall quality systems.

Manager of Records Jan 2005 – Nov 2020

MINACT INC (Job Corps) in Memphis, TN

•Ensured site personnel had the required competencies to carry out required job functions while maintaining student record confidentiality.

•Supervised the collection, review, and approval of regulatory documents from off-site agencies.

•Generated and presented statistical analysis reports to senior leadership that identified trends in student retention rates and placement outcomes.

•Conducted routine process-based inspections and audits of student records to ensure compliance with federal regulatory requirements and company’s quality standards.

Director of Outreach and Admissions Jun 2004– Dec 2004

MINACT INC (Job Corps) in Memphis, TN

•Oversaw Outreach and Admissions department assigned projects while assuring they were being executed with quality and efficiency, on-time, within budget, and met company objectives.

•Reviewed incoming applicant files to verify they met program eligibility and PRH requirements.

•Effectively communicated with employees, maintenance, quality assurance, management, and third- party vendors to meet departmental and corporate goals.

Education

Bachelor of Arts- Concentration: Psychology/Sociology

University of Mississippi Graduated: 1995

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