Customer Service

INNOCENT TEBOHO MAKHUBO

***************@*****.*** / 072*******

** ****** ***,***********, *******, 1939

OBJECTIVE

Adept at enhancing customer experiences and streamlining operations, I leveraged my heavy lifting and exceptional organizational skills at Hungry Lion to ensure efficient stock rotation and maintain a welcoming environment. My tenure as a Sound Engineer at Bravo Entertainments further honed my meticulous attention to detail, achieving optimal audio quality for diverse events.

SKILLS

• Information technology

• Customer service

• Effective communicator

• Heavy lifting

• Price checking

• Shelf stocking

• Stock rotation

EDUCATION

Retshedisitswe secondary school 2010 – 2015

EXPERIENCE

• Customer Service Cashier

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.

• Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

• Processed customer orders and accurately handled payment transactions.

• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

• Cashier

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

• Welcomed customers and helped determine their needs.

• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Cooker

• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

• Prepared food items in compliance with recipes and portioning control guidelines.

• Sound Engineering

• Enhanced audio quality by properly setting up, testing, and adjusting sound equipment for various events.

• Mixed and mastered vocal arrangements and music compositions, and optimized songs, and albums.

• Prepared for recording sessions by selecting and setting up microphones.

• Prepared, packed and transported audio equipment for events and location shoots.

• Sound Mixer

• Regulated volume level and sound quality during recording sessions.

• Regulated sound qualities and volume levels during recording sessions to produce desired outcomes.

• Mixed and mastered vocal arrangements and music compositions, and optimized songs, and albums.

• Mixed voices, music and taped sound effects for live performances and pre- recorded events.

INTERESTS

• Reading

• Music Production

• Exercising

REFFERENCE

Name: AM Makhubo

Occupation: Mother

Tell: +277********

Name: MR Mokoena

Occupation: Teacher

Tell: +276********

Name: MRS Ouma

Occupation: Friends Sports Bar Owner

Tell: +277********

Name: PA Makhubo

Occupation: Brother

Tell: +277********

Contact this candidate