Front Desk Multi-Line

ANGEL

BUTLER

240-***-**** • *************@*******.*** • Saint Leonard, MD 20685

SUMMARY

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments. Positive nature with excellent people skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. SKILLS

• Meticulous and organized

• Security understanding

• Recordkeeping and bookkeeping

• Organization and efficiency

• Multitasking and prioritization

• Service-oriented mindset

• Multi-line telephone skills

EXPERIENCE

Receptionist

Seabrook station Animal hospital Saint Leonard, MD Oct 2006-Apr 2013

• Created and balanced budgets to pay bills and identify cost-saving opportunities.

• Vacuumed carpeted floors, mopped hard floors and dusted to help clients maintain clean, hygienic living space.

• Scheduled and confirmed appointments.

• Answered and directed incoming calls using multi-line telephone system.

• Served visitors by greeting, welcoming and directing to appropriate personnel.

• Updated and recorded customer or client information to maintain accounts.

• Processed payments and updated accounts to reflect balance changes.

• Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.

• Maintained daily calendars, set appointments with clients and planned daily office events.

• Greeted customers, answered general questions and directed to appropriate locations. EDUCATION AND TRAINING

High School Diploma

Penn Foster Career School Scranton, PA 2023

• Currently enrolled for the field of Medical assistant.

• Completed medical office procedures.

• Law, ethics, and confidentiality of Allied Health.

• Body systems and medication.

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