Quality Assurance Software Development

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Errol Angus

Grayson GA ***** 914-***-**** ********@*****.*** LINKEDIN/ErrolAngus

Professional Summary

Solution-focused Software Quality Assurance Leader with a record of success leading software development lifecycle (SDLC) and automation/manual methodology to improve QA processes, testing, and application validation. Effective leader with strong experience managing teams, training, implementing collaborative work environments, and cross-functional partnerships. Proven ability to develop and recommend new quality improvements, processes, and systems. Expertise in strategic and tactical planning based on military background (USN). Currently the Overall QA/Testing Lead for the country’s largest water rights management system modernization effort using Salesforce and Esri components. Education

Master’s in Administrative science Fairleigh Dickinson University Bachelor’s in Management information system Fairleigh Dickinson University United States Navy Rank: E-5, Honorably discharged Technical Skills

Operating Systems and tools Azure DevOps, TOSCA, Neoload, Loadrunner, Playwright, Splunk, New Relic, AppDynamic, HP Diagnostics, Azure DevOps, SharePoint, Salesforce, Esri’s ArcGIS Suite

(including Experience Builder, ArcGIS Dashboards, and Hub), DocuEdge, ImageTrust, Jmeter,, Oracle, MySQL, MS SQL Server, Katalon Studio, QuickTest Pro 9.2 and above, WinRunner 9.5, Quality center 11, Performance Center 11.5, Astra Site Test, Astra Site Manager, E-TestSuite,Quality Center Admin and Performance Center Admin, TestComplete 7.52, 2010, VSTS Ultimate

Business skills Strong verbal, written communication, client relationships, negotiation and collaboration, product knowledge, customer-focus, creative thinker, attention to detail, Agile, Scrum and Waterfall methodologies. Expert at working in fast-paced environments, risk management and mitigation strategies Software Languages C, SQL, Pascal, Basic, VB, VB script, TSL, Java, Jscript Certifications: CPS Certified in Mercury Interactive Test Suite 5.0, upgraded to Test Suite 7.0, QA Top Gun, LR Top Gun, Project Management Institute (PMI), ITIL Foundation, Scrum Fundamentals, Scrum Master Certified

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Errol Angus

Grayson GA 30017 914-***-**** ********@*****.*** LINKEDIN/ErrolAngus LEAD TEST ARCHITECT PROGYNY NY, NY 11/2024 – PRESENT

● Implemented a new type of testing strategy that is flexible and fast to support a transformational team building emerging technology to bring the company into the future, I call it Adaptive Quality Assurance; includes as needed all stages of testing from requirements gathering to UAT as well as production and deployment support.

● Identified and implemented the tools to support AQA and integrate with the organization

● Coordinate application training for the testing and Observability teams

● Coordinate negotiations and sign off on SLAs for production applications QUALITY ASSURANCE LEAD DELOITTE & TOUCHE LLP. ATLANTA, GA 05/2023 – 10/2024

● Serving as QA Lead for a state-wide water rights management system modernization effort including integrated Salesforce, Esri, DocuEdge and ImageTrust components

● Coordinate and delegate quality and performance testing responsibilities between offshore and onshore teams ensuring understanding of quality requirements and SLAs

● Responsible for ensuring all development user stories are thoroughly tested as part of SIT, Regression, accessibility, UAT and Performance testing

● Lead UAT smoke testing for integrated Salesforce and Esri solution

● Execute performance test scenarios and complete performance analysis using jmeter and Loadrunner

● Responsible for implementing reporting process and daily briefings to client on testing progress and performance

● Coordinate the creation, re-testing, and closure of SIT, Regression, UAT, and Performance testing bugs

● Implemented performance test process which included agreements on transaction SLAs including testing performance of REST API response times for each feature layer, and response times for creation of geospatial features within Experience Builder

● Built out the Performance testing environment, controller and load generators

● Coordinate application training for the testing team

● Coordinate sign off to move application to production LEAD QUALITY ASSURANCE ENGINEER COX AUTOMOTIVE CORP ATLANTA, GA 1/2014 – 01/2023

● Implemented automation framework using Katalon Studio and completed test automation for VRM application

● Coached quality assurance team through automation,, increasing execution speed and reducing regression testing time

● Implemented performance test process which included agreements on transaction SLAs

● Built out the Performance testing environment, controller and load generators, machines and licenses were acquired at no cost to the team

● All automation and performance scripts are managed in Github

● Successfully lead and implemented performance testing for Sterling, Gavel to Gate, Common Services, Xtime, JasperSoft and Mercedes Benz on Demand 3

Errol Angus

Grayson GA 30017 914-***-**** ********@*****.*** LINKEDIN/ErrolAngus QUALITY ASSURANCE MANAGER LOWES MOORESVILLE, NC 10/2010 – 12/2013

● Successfully filled the TM role for IPE Program I, implemented quality standards, improving the Core 4 report to senior management, and delivering the Reserve Item release without problems

● Established standard and methodology for performance, defect management and requirement gathering process

● Partnered with business to establish current SLAs for website functionalities and behavior

● Managed the implementation of test environments including data setup and proposal of a global data solution for testing in general

● Responsible for providing support and metrics to both the production support and business testing teams

● Responsible for development and implementation of performance testing strategy

● Successfully led the test effort for SP3 R4 which resulted in the first Labor Day weekend for Lowes without a crash even though they had the largest Labor Day volume in Lowes’s history

● Successfully led the test effort for Black Friday readiness, the effort found and resolved critical issues that allowed the system to stay up the entire weekend leading to a 200% increase of year over year profits

PERFORMANCE AND AUTOMATION MANAGER KPMG WOOD CLIFF LAKE, NJ 10/2009 – 10/2010

● Managed a team of 5 performance and automation specialists, along with lab of 35 machines

● Established standard and methodology for performance and automation, defect management and requirement gathering process

● Partnered with business to create Benchmark reports to give countries and the business a clear picture and understanding of what is working in the application and the expected performance of the functionality

● Executed COTS testing against packaged functionality for eAudit tool

● Managed the implementation of test environments for Microsoft VSTS (Visual Studio Team System) in Global QA and HP-FCS, HP Performance center and HP Quality center in ITI environment

● Responsible for managing customer relations with KPMG international

● Developed algorithm for special characters, date/time and locale testing for automation implementation using TestComplete 7.52

PERFORMANCE TEST & AUTOMATION LEAD DEPARTMENT OF EDUCATION Brooklyn, NY 02/2009 – 10/2009

● Testing a new web application that will integrate with legacy system to maintain student records; I was responsible for manual and automation testing of the presentation later, as well as performance testing the interaction between the presentation later and backend, along with interaction with legacy systems

● Develop methodologies for performance testing with LoadRunner 9.2, wrote test plans and formalized test plan template.

● Wrote and modified Loadrunner scripts in C and did test execution and analysis

● Ensured NIST compliance for SESIS application

● Partner with business teams to produce SLAs and secure approval by DIIT leaders.

● Quality Center 9.2 Administrator installed and wrote custom code in the workflow, completed Active Directory integration. Developed Defect management process and requirement management process.

● Developed test methodology for section 508 for disabled DOE users

● Wrote automation strategy plan to migrate from manual to automated testing using QTP 9.5 with modifications through VB script.

References Available upon request

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