Support Technician Customer Service

ERIC ALI YANKEY

Contacts: 024******* E-mail: ***************@*****.***

PERSONSAL PROFILE

I am a loyal and hardworking young man who enjoys being part of a team and can also work with little or no supervision. From the studies during my internships and national service as well as other work experience, I am capable of working in your institutions if given the opportunity. Dedicated and results driven agricultural professional with experience in farming, microfinance, and Microsoft (word and power point). Seeking to leverage my skills and knowledge as an Extension Service Officer.

EDUCATIONAL BACKGROUND

Years Certificate Institution

2024 Bachelor’s in General Agriculture University of Cape Coast 2017-2020 HND in Genera l Agriculture Sunyani Technical University WORK EXPERIENCE

2022-2023 Cluster Farming Holding Limited

• Manager for poultry farming.

• Managed daily poultry operations, ensuring optimal health, growth, and productivity.

• Coordinated feeding, vaccination, and health programs for poultry.

• Collaborated with farm staffs to maintain high standards of animal welfare and farm hygiene.

• Helping other staffs with the catfish activities 2020- 2021 Mofa (National Service Personnel)

• Provide skills and training on bushfire awareness.

• Prepare field visits.

• Demonstration on the use of chemicals, planting distance for cowpeas, maize etc.

• Distribution and offloading of agricultural input.

• Records keeping and data entering.

2nd August- 20th December, 2021 Kronsco Organic Mushroom Limited.

• Assist in mushroom production

2019 Northern empowerment association (voluntary internship)

• Assist in preparing of poultry, cat fish and tilapia feed.

• Assist in planting of maize and cowpea.

2016-2017 P.K.S Printing Press and Retails in Computers and Printers.

• Typing And Printing

• Checking Mails, Accepting and Deliveries

• Dealing With Sales Invoices, Income, Receipts and Payment

• Providing Excellent Customer Service at all time.

• Coordinated with designers, printers, and clients to meet project requirement. 2014 -2016 Boin Microfinance.

• Susu Collector

• Given Out Loans and loans repayment from clients.

• Conducted field visits to monitor loan utilization and recover outstanding loans.

• Built strong relationships with clients, provide excellent customer service.

• Entering of Data.

Skills

• Agricultural operations management.

• Poultry management.

• Microfinance operations

• Loan recovery and management

• Customer service and relations

• Team collaboration and leadership

• Microsoft (word and power point)

INTEREST

I enjoy challenging myself by learning new things always. REFERENCES

Mr. Godfred Ezina Mr. Boham

Ministry Of Food and Agriculture (Director) P.K. S Printing Press (Director) Duayaw-Nkwanta Tarkwa

Contact: 024******* Contact: 024*******

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