Data Entry Customer Service

OYINDAMOLA ASAMA

***************@*****.*** +443******* Hanover, MD 21076

Summary

Detail-oriented professional with experience at Step of Faith LLC, excelling in data entry and report generation. Demonstrated strong organizational skills and critical thinking in compiling data for management review. Proven ability to enhance customer service and support office operations effectively, ensuring smooth workflow and accurate record- keeping.

Skills and Core Competencies

Data entry

MS- PowerPoint

Critical Thinking

Customer Service

Decision Making

Interpersonal communication

Leadership

Organization

Problem Solving

Teamwork

Attention to detail

Microsoft Excel

Experience

Step of faith LLC Catonsville, MD

Data Entry Clerk

09/2024 - 04/2025

Performed data entry from paper documents, emails, and other sources into computer systems.

Assisted with data cleanup and migration projects. Generated daily, weekly, and monthly reports for management. Compiled data from various sources into organized reports for review by the management team.

Piston & Fusion Academy Omole Phase 1,

Nigeria

Administrative Assistant

01/2022 - 06/2024

Managed scheduling, correspondence, and data entry tasks Assisted in preparing presentations and reports

Supported office staff with various administrative duties Compiled data from various sources into organized reports for review by the management team.

Piston & Fusion Limited Omole Phase 1,

Nigeria

Front Desk / Call Center Agent

02/2018 - 11/2021

Answered, directed, and responded to phone calls

Updated student records, course registration, and other relevant data. Handled tuition payments, receipts, and invoices.

Collected and recorded fees for courses, materials, and services. Education

Yaba College of Technology Yaba, Lagos, Nigeria

National Diploma in Public Administration

01/2013

Model College Meiran Lagos State, Nigeria

Senior Secondary School Certificate

01/2010

OA

Mercy Model Primary School Ijaye, Lagos State, Nigeria Primary School Leaving Certificate

01/2007

Training

Customer Relationship Management (CRM), 2016

Certificate in Digital Marketing, 2017

Project Management Professional, 2017

Data Analysis using Excel, 2019

General Health & Safety Environment (CIEH Level 1, 2 & 3), 2019 Human Resource Management (HRM), 2019

Telemarketing, 2020

Marketing Communications, Planning & Strategy, 2020 Hobbies and Interests

Meeting people

Traveling

Movies

Reading

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