Call Center Agent
Resume:
LaVelle White
Wilmerding PA 15147
***********@*****.***
SKILLS AND QUALIFICATIONS
• Skilled in manual labor and hands-on tasks
• Excellent problem solving skills
• Able to work independently or as a productive team member
• Masonry experience
• Customer service experience
• Good communication skills
• Very Good at solving issues with customers
• experience Working with computers
WORK HISTORY
Waste Management—Pittsburgh, PA
Line Worker
Sorted recycled materials and distributed to proper locations. Distinguish quickly among paper, cardboard, plastics and other materials. Operated machinery in a safe manner according to manufacturer and company instructions. Assisted other workers as needed. Maintained quotas and quality levels.
1/1/2016 - 6/1/2017
Alorica inc - pittsburgh, PA
CALL CENTER AGENT
Handled incoming calls assisted customers with technical and billing issues. 2/1/2018 - 3/1/2019
Ibex global - PITTSBURGH, PA
CALL CENTER AGENT
Handled various types of calls including tracking online orders solving Multiple kinds of problems.
Centene agency Pittsburgh PA
Program coordinator
1/4/2020 - 2/16/2022
Take incoming calls and assist participants with health insurance related issues Ally credit card call center
Take incoming calls and help card holders with credit card issues related issues 4/15/24 - 6/25/25
Cardworks Ally bank rep
Handle incoming calls helping Clients with credit card related issues EDUCATION
Penn Hills High School
Diploma
REFERENCES
Available upon request
Contact this candidate