Project Engineer Field

Brian Stonebraker

Melbourne, FL ***** 904-***-**** ************@*****.***

PROFESSIONAL

SUMMARY

Versatile Field Engineer & Customer Integration Specialist with 10 years of experience in customer satisfaction, leading commissioning / installation projects, mechanical field repair, in house SME, training employees, maintaining networks, telecommunications and implementing new hardware and software. Recognized as an electro / mechanical professional who performs diligently in technology and field environments. Additional competencies include product support., change agility and cross-functional communication.

WEBSITES,

PORTFOLIOS,

PROFILES

SKILLS • IT / Energy Project Management

• New Site Startup

• Commissioning

• Road Warrior

• Strong Vendor Relations

• Time Management

• Prioritizing Projects

• CRM

• Salesforce

• Network Technologies

• New Business

• Sales

• Contract Management

• Electro

• Mechanical Repair

WORK HISTORY FIELD SERVICE ENGINEER II 05/2024 to 05/2025 Universal Instruments Remote / Melbourne, FL

Performed onsite installation, modification and maintenance of high speed surface mount systems, computers, and equipment in a manufacturing environment through North America.

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Diagnosed equipment malfunctions by examining faulty equipment, interpreting reports, and analyzing customer

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Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.

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Streamlined service delivery, implementing efficient scheduling and routing plans that minimized downtime and expedited issue resolution.

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SR FIELD / PROJECT ENGINEER 07/2019 to 03/2024

Sentry Remote / Jacksonville, FL

SME for all new site startup / commissioning, installation, configuration, calibrations and training on all software, analyzers, spectrometers,

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• linkedin.com/in/brian-stonebraker

BS

sequencers and controllers to include Thermo Fisher, Swan and Hach which are responsible for measuring steam & water analysis samples in a laboratory environment within energy / power plant and wastewater facilities

Program all equipment to report information back to DSC Control Room for live data feed

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Develop service reports based on pre and post calibration data from Service Pro platform

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Responsible for new business including quoting new service contracts, installations, retrofits, and parts

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• Have secured over 400K in new revenue since start date Maintain customer database, opportunities, and sales forecasting in Salesforce CRM

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Maintain company vehicle and tools keeping maintenance up based on fleet requirements

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FIELD / PROJECT ENGINEER 02/2018 to 06/2019

Bayer Healthcare Remote / Jacksonville, FL

Travelled extensively for installation, configuration, training and repairs on all contrast injectors and workstations manufactured by Bayer in excess of more than $200K+ per customer site

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Developed relationships with customers to maintain and develop new revenue for region

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Worked closely with inside and outside sales for forecasting and securing new business

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• Responsible for 65k in upgrades in first year

Partnered with other contractors and vendors to ensure new sites are ready for Bayer products

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Maintained company vehicle including inventory, maintenance and company tools valuing $20-$30k

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Managed home office time efficiently customer call planning, ordering inventory and virtual training

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SENIOR IT SPECIALIST 01/2015 to 02/2018

Hiller LLC Nashville, TN

Maintained and administered Hiller LAN/WAN /WIRELESS network including computer hardware, systems software, applications software, SMART equipment and all configurations

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Supported 12 offices with southeast region as point of contact for IT resource

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Travelled to new sites for site survey consisting of cost estimation, copper and fiber circuit ordering and vendor hiring

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• Administered company Active Directory

• Maintained User, Group and Computer accounts, managed Group Policy for Hiller LLC network

• Involved in Domain Migration 2017

• Managed Microsoft Exchange 2013/2016.

Oversaw ordering of company HP ProDesk400 mini desktops, HP EliteBook laptops, Cisco Merakis, switches, Cisco AIRCAPs and Avaya phones

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Built and implemented company helpdesk (Solar Winds), set SLA's and trained company on use

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• Project Manager for 2017 PC refresh

Set workstation imaging (Acronis) schedule, prioritized user profile backups, administered rollout setup and profile of new machines

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• Managed site security access via Entre application Converted digital phone system to IP Network allowing for single network maintenance vs multiple network and data maintenance

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Vendor Management to include, Verizon, Comcast AT&T, ADS, HP, Cisco, Rackspace and CDW

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IT SPECIALIST 06/2010 to 12/2014

Medco Huntsville, AL

• Maintain Active Directory an Outlook 2010 and 2013 Accounts

• Desktop Support for over 150 employees including C- Suite employees Developed training materials and procedures, or train users in the proper use of hardware or software

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Installed and configured web-based VPN's, Cisco Anytime, Citrix Receiver and train users on RSA token use

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EDUCATION Associates Applied Science Network Engineering Virginia College, Huntsville, AL

Electrical / mechanical repair aircraft launching & recovery equipment U.S. Navy

RELOCATION - OPEN

TO

• Alabama

• Florida

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