Program Manager Supply Chain

Pravin Wadekar

San Francisco, *****, USA, +1-628-***-****, ***************@*****.***, https://www.linkedin.com/in/pravin-wadekar-4b0852193,Work Visa:Green Card

SUMMARY

Dynamic and results-driven Technical Program Manager with over 15 years of experience leading complex, cross-functional initiatives across cloud platforms, enterprise SaaS, and data-driven ecosystems. Proven expertise in delivering scalable, verticalized SaaS platforms using microservices, no-code frameworks, and API-first architecture across domains such as automotive, supply chain, and smart infrastructure.

Demonstrated success in aligning engineering execution with business goals—achieving $21M in revenue impact, securing $1M+ in strategic funding, and driving 99% SLA compliance. Adept at managing the full program lifecycle, from roadmap ownership and stakeholder engagement to architecture reviews and CI/CD delivery. Skilled in integrating ERP/CRM systems (SAP, Salesforce), payment gateways (CCAvenue, Razorpay), and observability frameworks (Elastic APM, Grafana, Kafka) for enterprise-grade platforms.

Recognized for leading global teams (100+ FTEs), enabling customer-led co-innovation, and delivering high-impact products with measurable outcomes in performance, security (ISO 27001, GDPR), and customer satisfaction.

WORK EXPERIENCE

10/2019 – Present CTO, Excellon Software -

Envisioned and Architected Industry Specific cloud platform of Business, communication, core platform microservices.

Architected a scalable workflow engine and orchestration fabric enabling on-demand scaling of business and communication microservices across the platform.

Developed a Business Process Orchestration Studio that improved API creation, testing, and documentation by 80% through integrated Swagger, accelerating delivery and enhancing developer productivity.

Built & deployed a no-code platform for Enterprise business applications for B2B Applications, B2C Mobile Applications and API integrations for enterprise and 3rd Party business ecosystems.

Delivered a D2C Ecommerce platform for Automobile, with integrated Payment gateway, insurance and Registration.

Led the design and deployment of a cloud-native microservices platform leveraging Kafka and Kubernetes for dynamic, on-demand scaling—achieving a 40% reduction in infrastructure costs and a 70% boost in application availability. This architecture delivered high throughput, fault tolerance, and elastic performance under variable workloads

Built and led a high-performing cross-functional team to architect core platform capabilities while addressing industry-specific cloud requirements and complex customer needs, ensuring scalable, secure, and customizable solutions.

Built a no-code, API-first platform with integrated traceability to establish clear service ownership and reduce MTTR, while accelerating feature rollout and enabling business teams to configure workflows without engineering dependency.

Engineered a real-time data sync pipeline using Kafka, MongoDB (staging), and Apache NiFi to ensure seamless bi-directional synchronization between legacy and modern systems, enabling zero-downtime migration and uninterrupted customer experience.

Implemented real-time observability using Elastic APM and Grafana to track data sync metrics (lag, throughput, latency), improving Time to Detect and Time to Resolve by 90% during the dual-platform migration.

Led estimation and delivery planning for core platform features and strategic customer implementations, balancing engineering capacity, business priorities, and technical risk. Partnered with cross-functional teams to define realistic timelines and ensured on-time execution through disciplined Agile delivery using Microsoft Azure DevOps.

Developed Elastic, Kafka, and Grafana-based dashboards for real-time monitoring of failures, SLAs, and issue trends—cutting recurring issues by 60% and improving customer satisfaction by 70% through faster, more informed support responses.

Designed a verticalized, Open API-first cloud platform using Schema.org, Microsoft CDM, and Star Schema—enabling no-code extensibility, real-time observability (Elastic, Kafka, Grafana), and rapid onboarding for automotive and manufacturing clients, resulting in faster revenue realization and scalable multi-tenant delivery.

Integrated with ERP (SAP) and CRM systems (Salesforce, LSQ, MuleSoft) for real-time transaction sync, master data management, and multi-channel customer communication via SMS, email, VoIP, and WhatsApp—enhancing data consistency and customer engagement.

Architected a no-code Data Lakehouse platform using MinIO, Hive, and Trino, with real-time analytics via Apache Pinot and support for Parquet, Avro, and Delta Lake—enabling self-service data exploration and low-latency insights across streaming and batch sources.

Architected a verticalized, multi-tenant SaaS platform with centralized master data, metadata-driven configurator, and business rule engine—reducing custom code and empowering business analysts, resulting in over 60% reduction in time-to-market and faster revenue realization across industries like automotive and supply chain.

Mentored QA and dev teams to implement automated testing with Jest, Chai, and JMeter; integrated with GitHub and Azure DevOps CI/CD pipelines—reducing defects by 80%, improving resolution time by 90%, and increasing platform throughput by 200%.

Worked with customer teams to implement GDPR and ISO 27001-compliant security architecture—establishing governance, access control, and audit frameworks to support regulatory and enterprise standards.

Worked with customer-nominated Accenture and Infosys teams to review and align platform architecture with enterprise standards—ensuring scalability, compliance, and accelerated customer adoption.

Secured $1M in early investment from a strategic customer, driving $8M in ARR through co-development and feature prioritization. Partnered with Sales, Marketing, and Leadership to translate customer insights into roadmap execution, accelerating time-to-market and fostering long-term strategic growth.

Setup a performance and benchmarking lab to validate scalability and reliability, reducing post-deployment issues and fostering a continuous improvement culture.

Architected a no-code, API-first platform with third-party integration, empowering business users to configure workflows and accelerating time-to-market.

Implemented full-stack observability and traceability using Kafka, Grafana, and Elastic APM, improving system diagnostics, SLA tracking, and production stability.

Delivered a production-ready platform adopted across automotive SaaS and supply chain verticals, supporting multi-tenant onboarding and extensible enterprise integration.

Architected a verticalized, no-code cloud platform with streaming data pipelines, observability, and ML lifecycle automation—supporting drag-and-drop model development and integration with third-party ecosystems.

Led a cross-functional development team, mentoring data scientists and engineers to deliver scalable microservices and low-code configurability across ML, inventory, and forecasting workflows.

Envisioned and built a Progressive Web App (PWA) platform front end using Node.js, React, and Capacitor for business users, HQ teams, and end customers. Embraced an API-first strategy to integrate with third-party ecosystems, upstream ERP, downstream CRM, and bi-directional communication systems—reducing integration effort by 60% and accelerating partner onboarding by 3 times.

Architected a scalable microservices platform serving 250K+ users across 7,500 automotive businesses and 3M+ end customers. Achieved 99% SLA compliance and 60% infrastructure cost savings through real-time scaling and modular design leveraging Kafka, Kubernetes, Dockized microservices, Redis Cache, Elastic Search, and Elastic APM for observability and performance optimization.

01/2014 – 10/2018. Co-Founder, Smartalyse Technologies

Launched two versions of an IoT Gateway with support for ZigBee, IR, and RF protocols, enabling seamless integration with edge devices such as lighting, HVAC, media systems, and security infrastructure—powering real-time control and interoperability across smart buildings, retail, and hospitality environments.

Enabled Communication between distributed IoT gateways leveraging ethernet backbone to enable multi location deployment and ubiquitous interfaces for multi gateway and multiple edge devices to help manage and control from a centralized location.

Simplified Configuration, Usage and Alerts across the distributed multiple gateways and edge devices. (Patent: US20180234294A1 – System & Method for Configuring IoT Devices, simplifying configuration workflows and improving deployment scalability across edge environments)

Secured over $1M in capital funding to scale operations, expand R&D, and accelerate product innovation across industrial IoT domains.

Acquired 150+ customers and built 10+ strategic partnerships across 3 cities by delivering tailored, high-impact IoT solutions aligned with vertical-specific needs.

Established core operational processes and go-to-market strategy, enabling scalable execution and efficient customer onboarding.

Led competitive and market analysis to identify emerging trends, influence the product roadmap, and position the platform for long-term differentiation.

Built and led a 20-person cross-functional team, fostering a culture of ownership, innovation, and high performance.

08/2010 – 01/2014 Technical Solution Specialist/Solution Architect, Microsoft

Collaborated with diverse customers and their technical teams to implement development tools and optimize engineering processes.

Revamped legacy codebases to modern standards, improving functionality, maintainability, and reducing operational costs.

Designed and delivered custom software solutions aligned with specific business and website requirements.

Diagnosed and resolved complex issues in programs and databases, ensuring system reliability and performance.

Led full SDLC execution—from requirements gathering to production deployment—across multiple enterprise projects.

Introduced structured code review practices that integrated feedback from cross-functional teams.

Enabled $21M in revenue growth over four years by aligning product delivery with customer needs and achieving 120% of sales quota through strategic execution and cross-functional collaboration.

06/2004 – 01/2010 Customer Unit Head Persistent Systems

Built and led a 130+ member team supporting Microsoft’s Product and R&D divisions, ensuring >80% utilization through effective resource and capacity planning.

Grew annual revenue from the Microsoft account to over $6M, positioning Persistent as a strategic delivery partner.

Mentored freshers and lateral hires, aligning technical capabilities with evolving customer expectations and delivery goals.

Traveled frequently to the U.S. to deepen Microsoft relationships, gather product requirements, and influence roadmap alignment.

Drove account expansion by strengthening relationships with Microsoft’s engineering and research teams.

Led people-first initiatives, including staff engagement, gender diversity, and cross-cultural programs to enhance inclusivity and retention.

Optimized hiring, onboarding, and retention processes, reducing turnover through targeted employee loyalty programs.

03/1998 – 05/2004 Technical Architect – Merrill Lynch New York

Led the design and implementation of network and system architecture for trading platforms, enhancing operational efficiency and scalability.

Collaborated with clients and internal stakeholders to define project scope, technical specifications, and delivery milestones.

Reengineered legacy infrastructure to improve system performance, client productivity, and business agility.

Conducted in-depth code reviews to reduce technical debt, improve code quality, and address critical security vulnerabilities.

Provided hands-on technical leadership to guide system design, promote best practices, and enable cross-functional team alignment.

EDUCATION

06/1989 – 06/1993 Pune Institute of Computer Technology - Pune University Pune, India

Bachelor of Engineering, Computer Technology

Skills

Platform & Architecture

oVerticalized SaaS Platforms · Microservices Architecture (Kafka, Kubernetes, Docker)

oNo-Code/Low-Code Platforms · Workflow Engines · Private Cloud Architecture

oData Lakehouse (MinIO, Hive, Trino) · Real-Time Pipelines (NiFi, Flink, Pinot)

Cloud & DevOps

oAzure · AWS · CI/CD (GitHub, Azure DevOps)

oObservability & Monitoring (Elastic APM, Grafana, Redis, Kafka)

oPerformance Benchmarking · SLA Compliance · Secure Architecture (ISO 27001, GDPR)

Frontend & Application Engineering

oProgressive Web Apps (PWA) · React.js · Node.js · Capacitor

oRESTful API Integration · Swagger · Responsive & Cross-Platform Design

oBusiness User Portals · Mobile & Web App UX Alignment · OAuth 2.0, OpenID Connect

Integration & Ecosystem Connectivity

oERP/CRM Integration (SAP, Salesforce, MuleSoft, LSQ)

oPayment Gateways (CCAvenue, Razorpay) · Messaging (VoIP, SMS, WhatsApp)

oDual-System Sync (Kafka, MongoDB) · BizTalk · SOAP Toolkit

AI/ML & Data Intelligence

oNo-Code AI/ML Pipelines · MLflow · Streaming Analytics

oFormats: Parquet, Avro, Delta Lake · Self-Service Data Platforms

Program & Delivery Leadership

oCross-Functional Program Management (100+ FTEs) · Agile Execution

oStrategic Road mapping · Stakeholder Engagement · Co-Innovation with Customers

oRevenue Growth Enablement ($21M ARR) · Funding Secured ($1M+)

Security & Identity

oIAM · Key cloak · OAuth 2.0 · SAML · OpenID Connect

Soft Skills

oStrategic Thinking · Team Leadership · Cross-Cultural Collaboration

oCommunication · Active Listening · Decision-Making · Mentorship

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