Project Manager Health Insurance

Ashley King

Cell: 312-***-****

Email: *********@*****.***

QUALIFICATIONS:

Works well in a team as well as independently

Detail-oriented professional with excellent organizational and communication skill set

Capable of learning new concepts quickly and consistently exceeds goals

Licensed Health Insurance agent

Proficient in Microsoft Word, PowerPoint, Excel, Outlook

Bilingual: English and Spanish

EXPERIENCE:

February 2021 – December 2024 CVS Health- Aetna Chicago, IL

Project Manager- Medicare Specialist

●Provided support as needed for the development, promotion, and advancement of projects

●Worked with Broker Managers to submit co-op related invoices and set up broker events

●Assisted with open enrollment readiness to ensure Broker Managers have proper sale support

●Worked with team to support projects and programs

●Developed job aids and standard workflows for process improvement

November 2019 – January 2021 Rush University Medical Center Chicago, IL

Project Manager

●Identified and managed potential risks and liabilities of projects

●Set deadlines and goals within the project scope

●Evaluated and created solutions and process improvements based on operational issues

●Worked collaboratively with members of the administrative team to support projects

●Developed job aids and standard workflows for process improvement

●Worked with internal and external partners to resolve operational needs

October 2017 - August 2019 Blue Cross and Blue Shield of Illinois Chicago, IL

Medicare Sales & Account Repsentative

●Responsible for new Medicare sales and account management of individual Medicare health insurance products sold using Telemarketing Organizations (TMOs)

●Prepared vendors for open enrollment and

●Coordinated external activities and managed outside vendor relationships

●Acted as primary contact for strategic issues and served as liaison between internal and external partners

June 2015 -October 2017 Blue Cross and Blue Shield of Illinois Chicago, IL

Project Coordinator

●Coordinated Medicare activities, meetings, and responses associated with the request for proposals (RFPs)

●Assisted with the coordination of implementation projects to provide support for external vendors

●Communicated with business areas, management, and key stakeholders to provide awareness of project status and project deliverables

●Created job aids / process documentation

January 2014- June 2015 Blue Cross and Blue Shield of Illinois Chicago, IL

Implementation Analyst II

●Supported projects to maintain key partnerships with other/related business areas

●Maintained ongoing communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested

●Communicated with business areas, management, and key stakeholders to provide awareness of project status and key project deliverables

●Assisted with healthcare product setup within downstream systems

EDUCATION:

Dec. 2010 University of Illinois, Bachelor of Science in Liberal Arts and Sciences Urbana-Champaign, IL

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