Customer Service Patient Care
Resume:
Elizabeth
Nash
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Objective
Elizabeth (Ellie) Nash
Chattanooga, TN 37411
*************@*****.***
Aspiring sales professional with a background in exercise science and sales. College student with a strong academic background and hands-on experience in coaching, patient care, and fitness training. Looking to apply my skills in a sales-related role.
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Skills
● Communication: Convey information to young children, patients, and parents regarding skills, exercises, time management, and other information
● Leadership: Leading teams, managing schedules, and providing mentorship to students
● Problem-solving: Successfully managing multiple tasks in educational and coaching environments
● Patient interaction: Assisting patients with therapeutic exercises, guiding recovery protocols
● Exercise Prescription: Designing safe and effective exercise programs for individuals
● Customer Service: Handling diverse customer inquiries and complaints in fast-paced environments.
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Experience
Chattanooga Red Wolves Soccer Club / Sales & Marketing Intern May 2025 - Present
● Researched potential investors and ticket buyers
● Pitched ticket purchasing options to buyers
● Sold and refunded tickets
● Game day social media
● Game day stats management
Operation Get Active / Assistant Coach
August 2023- December 2024
● Coached elementary-age students in soccer, focusing on skill development and team-building activities.
● Organized practices, ensuring a fun and educational environment for all participants.
● Communicated with parents and school staff regarding student progress and event updates.
Chattanooga Sports Ministries / Head Coach
May 2024 - July 2024
● Led soccer practices and games for elementary and middle school-aged children, fostering teamwork and sportsmanship.
● Planned and executed daily lesson plans, incorporating educational goals and physical fitness activities.
● Coordinated transportation and chaperoned children during afternoon activities.
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Education
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Certifications
University of Tennessee at Chattanooga / Teaching Assistant August 2023 - May 2024
● Fall 2023: Chemistry I Lecture TA
● Spring 2024: Anatomy Lab TA
Supported Chemistry I and Anatomy Lab courses by preparing materials, leading study sessions, and providing one-on-one support to students. Watauga Orthopedics / Physical Therapist Technician May 2023 - January 2024
Assist physical therapist with patients in orthopedic clinic
● Assisted physical therapists in conducting assessments and treatments for patients.
● Led patients through prescribed exercises, tracking progress and modifying regimens as directed.
● Ensured equipment sanitation and sterilization standards were met, improving overall clinic cleanliness and safety.
● Managed inventory of therapy equipment, coordinating orders and restocking supplies to maintain clinic operations. Hobby Lobby / Cashier
October 2021- March 2022
● Managed cash register operations, processed transactions efficiently, and handled customers in need of advice and assistance.
● Provided exceptional customer service, resolving customer inquiries and concerns.
● Stocked and organized merchandise, ensuring store shelves were fully stocked and organized to meet company standards.
● Adapted to various roles within the store as required, demonstrating flexibility and reliability in meeting company needs.
University of Tennessee at Chattanooga / Bachelor of Science (in progress)
August 2022 - Present
Major: Exercise and Health Sciences
Minor: Professional Sales
GPA: 3.946
Expected Graduation:: December 2025
Dobyns-Bennett High School / High School Diploma
August 2018- May 2022
● CPR Certified
● Certified Personal Trainer (CPT)
● Certified Physical Therapist Aid
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