Sr. Compliance Program Manager/Finance

R. Bronwyn Reynolds

Phone: 540-***-****/ email: ********@*****.***

SUMMARY

Experienced and self-motivated professional with strong communication and facilitation skills. Detail-oriented, goal-driven, and highly organized, with a proven ability to plan and execute projects from start to finish. Demonstrates versatility, teamwork, and the ability to work independently with minimal supervision. Brings a strong knowledge of healthcare laws, success in managing complex projects, and a commitment to high-level service. Recognized for sound judgment, discretion, and effective collaboration with diverse populations. Technical Skills:

Microsoft Office Suite, Google Suite, eCW, Sage, Banner, Quickbooks Online and Desktop, Toggl.

EXPERIENCE

March 2019 to 2022 Staff Accountant/Grant and Compliance Program Manager August 2023 to current Sr. Compliance Program Manager/ Privacy, Security Officer Community Health Center of the New River Valley

Summary of Responsibilities:

This role supports a wide range of financial, administrative, compliance, and operational functions. Key responsibilities include:

• Financial Oversight: Assisting with internal financial controls and procurement processes.

• Facilities & Operations: Managing inspections, drills, and maintenance.

• Procurement & Tracking: Handling travel, training, and supply purchases; tracking provider CEUs.

• Insurance & Legal: Organizing various insurance policies and handling legal record requests.

• Compliance & Risk Management: Managing HIPAA and risk incidents, investigations into compliance concerns and corrective action plans,

• Policy & Document Management: Maintaining contracts, agreements, and compliance documents; tracking policy renewal dates.

• Training: Conducting onboarding and annual training on HIPAA, Risk, Corporate Compliance and Cybersecurity.

• Committee Involvement: Participating in multiple organizational committees.

• Support Duties: Assisting with federal applications, surveys, site visits, and other projects under the direction of leadership.

• Miscellaneous: Monitoring compliance reporting tools and completing other tasks as assigned.

Bookkeeper (Remote, Part-Time)(February 2023 – Present) Scorch and Farrellen Fitness – Asheville, NC

Manage Accounts Payable and Receivable, Billing, and Payroll. Conduct financial analysis and budgeting. Perform research to support business operations. Business Manager (Remote, Part-Time) (May 2017 – February 2023) Blue Spiral Consulting – Asheville, NC

Oversaw full-cycle accounting including Accounts Payable, Receivable, Billing, and Payroll. Managed human resources programs and administrative functions. Conducted budgeting, financial reporting, and operational research.

Benefits Account Executive / Consultant (March 2014 – May 2017) Trustpoint Insurance – Roanoke, VA

Advised clients on employee benefits and insurance solutions. Managed client accounts and brokered benefit plans. Delivered tailored consulting to meet organizational goals. Neutral Observer (Part-Time, Seasonal) (December 2009 – Present) Atlantic Coast Conference

(ACC) – Greensboro, NC

Evaluate ACC Women’s Basketball officials through live and video observation. Provide objective performance assessments to support officiating standards. Strategic Account Manager (Dec. 2003 – Mar. 2014) Coventry Health Care/Aetna Managed key client relationships and strategic health care accounts for over a decade, contributing to client satisfaction and retention during and after Coventry’s acquisition by Aetna. Billing Manager (Feb. 2001 – Dec. 2003) NTC Communications Oversaw billing operations, process improvements, and financial accuracy for telecommunications services.

Billing Analyst (Oct. 2000 – Feb. 2001) Broadslate Networks Provided billing analysis and support, ensuring proper invoicing and revenue tracking in a fast- paced tech environment.

Billing/Enrollment/AR Supervisor (Dec. 1998 – Oct. 2000) QualChoice of VA (later Coventry/Aetna)

Supervised billing, enrollment, and accounts receivable functions, improving efficiency and customer service during a transitional corporate acquisition period. Educator & Coach (1984 – 1998) Stuarts Draft High School, USC Spartanburg, Radford University, Emory & Henry College

Developed and led academic and athletic programs, fostering leadership and mentoring skills across high school and collegiate levels.

EDUCATION

Master of Science – Radford University – Radford, VA Physical Education, Health and Wellness

Bachelor of Arts – Emory & Henry College – Emory, VA Physical Education, Health, Driver Education

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