Customer Service Data Entry

Tracy Givens

Minneapolis, MN *****

*************@*****.***

+1-612-***-****

Work Experience

Owner / manager

P.A.D.S - Minneapolis, MN

January 2018 to Present

Car detailing car washing house cleaning apartment cleaning commercial cleaning etc. Cashier/Customer Service

Burlington coat factory - Saint Louis Park, MN

March 2008 to July 2010

Problem solving handling money stocking closing managing sometimes team leading etc. Welfare worker

Hennepin County - Minneapolis, MN

November 2003 to June 2008

Helping families with income problem solving data entry work with 10 different software frames Microsoft Excel word windows etc.

Customer Service Representative/Call Center

Direct merchants Bank - Saint Louis Park, MN

April 2000 to November 2003

Handles six different software frames inbound customer service calls escalated calls problem solving data entry etc.

Education

High school diploma

Irondale high School - New Brighton, MN

June 1996 to June 1999

Skills

• Detailing

• Car Wash

• Commercial Cleaning

• Team Management

• Cleaning Experience

• Residential Cleaning

• Management

• Laundry

• Leadership

• Home Care

• Microsoft Excel

• Cooking

• Custodial Experience

• Landscape Maintenance

• Meal Preparation

• Caregiving

Additional Information

Very detailed oriented able to work in a fast-paced environment 10 years of customer service experience call center and customer service in person also have ran my own business. Able to problem solve in hostile situations able to escalate escalated calls or situations.

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