JAYNISHA BAKARIWALA
Boonton, NJ • 973-***-**** • *********************@*****.***
Professional Summary
Detail-oriented and reliable Data Entry Specialist and Customer Service Representative with over 4 years of experience in managing data and assisting customers in retail and administrative settings. Proven ability to maintain accuracy, efficiency, and a positive attitude in fast-paced environments. Currently enhancing technical skills through ongoing learning in SQL, Python, and data visualization tools.
Core Competencies
Customer Service & Communication
Fast & Accurate Data Entry
Microsoft Excel (Advanced Functions, Pivot Tables)
Microsoft Word & PowerPoint
File & Document Management
Data Cleaning & Formatting
Typing Speed: [Insert WPM if known]
Basic SQL & Python (In Progress)
Power BI & Tableau – Fundamentals
Excellent Attention to Detail
Professional Experience
Customer Service Representative
Greenhill Pharmacy – Boonton, NJ
January 2025 – Present
Assist customers with prescription pickups, product inquiries, and service questions with professionalism and care.
Handle point-of-sale transactions and manage pharmacy inventory records using internal systems.
Maintain confidentiality of sensitive customer information in accordance with HIPAA regulations.
Communicate with healthcare providers to verify prescriptions and insurance details.
Support daily administrative tasks and data entry for pharmacy reporting. Administrative Executive
Ratnam Enterprise – 2018 – 2022
Performed high-volume data entry with accuracy, including updates to internal databases and reports.
Developed and maintained spreadsheets for inventory, sales, and vendor records using advanced Excel functions.
Generated daily, weekly, and monthly reports to support decision-making by management.
Organized and maintained digital and physical filing systems.
Assisted in inventory tracking and supply chain coordination. Certifications & Technical Training
Microsoft Excel – Advanced Level
PowerPoint – Presentation Design & Delivery
Power BI & Tableau – Fundamentals
Google Data Analytics Certificate – In Progress
JavaScript Technology Certification
Education
M.S. in Information Technology
Saurashtra University – 2018
Bachelor of Computer Applications (B.C.A.)
VNSGU – 2016
Additional Information
Available immediately for Data Entry, Customer Support, or Administrative roles
Quick learner with a passion for technology and customer satisfaction
Strong analytical mindset and commitment to data accuracy