Customer Service Representative
Resume:
Shadiya Shelton
Contact
Beachwood, Ohio 44122
***********@*****.***
Summary
As a customer service representative my
primary objective is to support the functioning
of business operations, coordinating
operations, and ensuring exceptional
customer service. I aim to create a positive
and productive work environment by
communicating with team members. Providing
information about the company’s products
and services, addressing customer’s concerns
and recommend products to meet customer’s
needs.
Education
Tri-C Eastern Campus
Highland Hills, OH
Pursuing Business
Administration
Key Skills
Marketing
Communication
Data Entry
Multi- tasking
Problem solving
Experience
JULY 2017 – Present
Customer Service Salon Red Studio
JANUARY 1996 – JUNE 2017
Customer Service Mario’s International Spa
Overseeing daily operations and providing
exceptional customer service. Prepare
products, services, and customer reports by
gathering data collected during customer
interactions.
Communication
Identifying trends and developing strategies to
improve customer needs.
Leadership
Successfully worked in a team environment to
exceed sales goals while maintaining excellent
customer satisfaction scores.
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