professional summary
experience
W: **************@*****.***
Microsoft Office Suites
E-Discovery
Carpe Diem
IManage
Westlaw
Lexis-Nexis
E-filing
Concur
Team Connect
skills
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tonya
farmer
t f
Legal professional with 15 years of experience providing executive level legal support for high- volume, fast paced legal practices in the Metropolitan area; Implements initiatives which promote timely and accurate work output, sound office procedures and ensures clients are handled in a courteous and professional manner; Specializes in Litigation Support; Reviews law journals/legal publications to identify court decisions pertinent to pending cases and submits articles to firm attorneys.
Rise Up Technology Washington, DC
August 2024 - October 2024
Paralegal Assistant - Department Public Works
• Maintained confidentiality of sensitive information related to client matters at all times. Obtained copies of documents such as maps, meeting notes and supplier lists to upload onto CSR system.
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• Transferred all floppy disc and CD Rom data from disc onto CSR system. Transdev New Carollton, MD
June 2024 - August 2024
Reservationist
Answered customer calls, took trip details, and scheduled rides using the designated reservation system.
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Provided accurate and courteous information to passengers regarding routes, schedules, fares, and service updates.
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Addressed customer concerns, investigated issues, and found solutions to resolve complaints effectively.
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Marriott International Oxon Hill, MD
October 2019 - January 2024
Senior Administrative Asst. Scheduling Supervisor
Oversaw When to Work and Atlas on a daily basis to build schedules and manage payroll for Stars.
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Utilized Concur to elect specific time slips to tracks trips, conferences and receipts for the Director and Manager, Special Events & Entertainment.
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• Inputted invoices into accounting system for payment to vendors in terms of 0 to 30 days. USPS Fort Washington, MD
August 2020 - January 2021
Postal Clerk
• Maintained return mail to ensure all first class and parcel post letters were delivered.
• Proposed in the regularity of work flow to ensure a smooth flow of customers. Assisted customers in a positive, and professional manner for their needs by answering telephone and assisting them with package inquiries.
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education
Prime Legal Washington, DC
June 2018 - October 2019
Legal Assistant/Paralegal/Word Processor - Civil Litigation, Immigration, Corporate Managed workflow of information and documentation for outside counsel or for investigative and/or enforcement agencies.
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• Designed a visual aid library and utilized multiple reference programs.
• Facilitated trial deposition and performed research on various legal operations. Pinkerton Hunt Valley, MD
August 2014 - June 2018
Paralegal/Lead Word Processor
Composed memoranda, correspondence, and drafts pleadings/responses dealing with legal subject matter requiring considerable discretion and judgment.
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Communicated with the development team and provided them support to improve client experience by improving on a client/employee base level.
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Reviewed applications developed by the company and provide suggestions for improvements.
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Diploma
Henry E. Lackey, Indian Head, Maryland
May 1984