Agile Coach Transformation

Enterprise Agile Coach SAFe Practice Consultant Agile Transformation Leader

Accomplished Enterprise Agile Coach with 10+ years of experience leading complex Agile transformations for Fortune 500 organizations. Proven expertise in Lean Portfolio Management, Value Stream Optimization, and DevSecOps integration. Skilled in coaching executives, Agile PMOs, and cross-functional teams to embrace Lean-Agile values and principles. Adept at fostering psychological safety, promoting cultural agility, and driving measurable outcomes like 20–60% improvements in flow efficiency and delivery speed.

Core Strengths: Agile Transformation Strategy, SAFe Implementation, Executive Coaching, Value Stream Design, DevOps Culture, Lean Funding, OKRs, Product-Centric Models, Psychological Safety.

KEY ACHIEVEMENTS

CSX Corporation: Coached product teams in customer-centric product management, including visioning, OKRs, and outcome-based roadmaps; enabled a 60% reduction in flow time and improved delivery alignment.

FIS Global: Led SAFe implementation across 3 Solution Trains and 80+ teams, improving feature flow by 20%. Founded an Agile PMO to align enterprise transformation with business strategy.

Leadership Development: Mentored senior leaders and Agile change agents in Lean thinking, agile funding, and adaptive governance. Established CoPs to sustain Agile maturity.

Cultural Shift: Transformed traditional teams into high-performing Agile units by embedding servant leadership and continuous learning principles.

Customer Value Focus: Drove product-centric operating models via customer centricity, design thinking, user story mapping, and MVP definition workshops.

PROFESSIONAL EXPERIENCE

Senior Agile Coach / Release Train Engineer

CSX Corporation – Jacksonville, FL • Jul 2023 – Aug 2024

Spearheaded SAFe transformation for Intermodal Operations, delivering 101% of planned value and enhancing ART predictability.

Aligned executive leadership through workshops, empathy mapping, and influence strategies to secure transformation buy-in.

Conducted value stream identification and launched ARTs aligned to operational value, improving delivery flow by 60%.

Established OKRs and agile maturity metrics to foster transparency, accountability, and alignment with strategic goals.

Trained teams on Lean-Agile principles, Kanban system design, and DevOps practices to reduce delays and improve throughput.

Facilitated Inspect & Adapt (I&A) sessions, backlog refinement workshops, and flow metrics reviews to drive continuous improvement.

Introduced IP iteration practices and Lean Coffee sessions to promote innovation and feedback culture across ARTs.

Coached product and architecture leadership in customer-centric design, MVP planning, and agile roadmap development.

Agile Coach

Randstad / CVS Health (Medicaid Group) • Jun 2023 – Jul 2023

Coached engineering and business teams during SAFe PI Planning.

Facilitated Agile health assessments and SAFe for Teams training.

Lean-Agile Transformation Consultant

CyberBahn Federal Solutions, LLC • Jan 2023 – Jun 2023

Delivered SAFe and Lean-Agile training to federal contractors; supported agile rollout planning.

Agile PMO Lead / Agile Transformation Coach

FIS Global – Jacksonville, FL • Aug 2021 – Dec 2022

Directed SAFe transformation across 3 Solution Trains and 80+ teams; improved quality and feature flow by 20%.

Established Agile PMO governance, aligning enterprise initiatives with LPM and SAFe implementation roadmap.

Partnered with LACE and portfolio leaders to restructure value streams and align ARTs to market-facing capabilities.

Coached business and technology teams on OKRs, lean funding, and adaptive planning to reinforce product-centric delivery.

Delivered enterprise-wide SAFe training (1,000+ participants); achieved 60% certification rate across roles.

Facilitated portfolio syncs, DevOps enablement workshops, and agile maturity assessments to enhance delivery resilience.

Enabled customer-centric product management by guiding teams on visioning, prioritization, and strategic roadmapping.

Embedded lean-agile culture through Inspect & Adapt events, system demos, and servant leadership workshops.

Enterprise Program Manager / Agile Coach

FIS Global – Jacksonville, FL • Aug 2020 – Aug 2021

Led a $2M initiative (Acceptance Zone) to enhance solution readiness.

Partnered with LACE to launch SAFe transformation across newly merged programs.

Implemented OKRs, product-focused intake, and value-centric roadmaps.

Agile Coach / Senior Project Manager

Excellerent Technology Solutions / Security Finance Corp – Spartanburg, SC • Nov 2019 – May 2020

Rescued a failing $2M infrastructure project via Agile coaching.

Enhanced team transparency through sprint metrics and backlog refinement.

Co-founder / Senior Project Manager / Scrum Master

NetAge, Inc – Jacksonville, FL • Aug 1995 – Nov 2019

Co-founded a technology solutions firm and led the successful delivery of 95%+ of projects on time and within budget across sectors including healthcare, financial services, legal, and education.

Held multiple roles including Product Owner, Scrum Master, and Program Manager—introducing early Agile practices and shaping cross-functional teams well before formal frameworks were adopted.

Built a foundation of client-focused delivery, stakeholder alignment, and iterative planning that informs my Agile coaching today.

FOCUS AREAS

Agile Transformation Leadership

Lean Portfolio Management

Value Stream Mapping and Optimization

Coaching Business Agility

DevOps & Continuous Delivery Pipeline

Cultural Agility & Change Enablement

CERTIFICATIONS

SAFe: SAFe 6 Practice Consultant (SPC), Agile Product Manager (APM), Lean Portfolio Manager (LPM), Release Train Engineer (RTE), Advanced Scrum Master (SASM)

ICAgile: ICP-ACC, ICP-ENT, ICP-CAT

Other: PMP, Certified Scrum Master (CSM)

TECHNICAL SKILLS

Tools: Jira, Rally, AHA!, Kendis, Confluence, Advanced Roadmaps, Miro

Competencies: Value Stream Mapping, OKRs, Agile Metrics, ART Launch, Coaching Agile Leaders, DevSecOps Enablement, Design Thinking

EDUCATION

MBA (Finance) – Rollins College, FL

BE (Mechanical Engineering) – University of Mysore, India

COMMUNITY INVOLVEMENT

Active member in Agile CoPs and SAFe Summits

Volunteer at Sulzbacher Center, serving vulnerable communities

ADDITIONAL INFORMATION

Open to remote, hybrid, or on-site Agile Coaching opportunities in U.S. markets

Contact this candidate