Maintenance Technician Customer Service

WILLIE JULSAINT

321-***-**** *********@*****.*** Kissimmee, FL

Professional Summary

Certified Industrial Maintenance Technician with over 600 hours of hands-on training experience. Knowledgeable in LOTO, OSHA standards and industrial electricity with a goal to obtain additional certification in Electronic Board Assembly. Bilingual (Haitian Creole).

Industrial Certifications

• Maintenance Operations (NIMS) Industrial Electricity I (PMMI) Fluid Power I (PMMI)

• Mechanical Components I (PMMI) OSHA 10 General Industry

Skills

• AC/DC Motors

• Maintenance Operations

• Circuits

• Pneumatic Systems

• Mechanical Systems

• Electronic Theory

• Preventive Maintenance

• Industrial Electricity

• Hydraulic Systems

• Silver Soldering

• Ability To Troubleshoot

• Maintenance Repairs

• Hand Tools

• Basic Computer Skills

• Customer Service

Experience

Laundry Technician — CSC SERVICEWORKS Orlando, FL

June 2014 — November 2020

• Installed new equipment in accordance with required specifications, ensuring safety and performance.

• Kept equipment working properly by performing preventive maintenance; cleaning filters, lubricating high-friction components, and regulating machines to balance levels of soap, detergent and other additives.

• effectively troubleshooted problems.

• Used equipment correctly and promptly informed supervisors of problems to prevent equipment breakdowns.

• Implemented new technology for payments using Bluetooth Technology

Beverage Service Technician — Bar Controls of Florida Casselberry, FL

March 2010 — April 2014

• Responsible for calibration of drinks throughout Disney World, Universal Studios and Old Town theme parks.

• Calibrated systems to effectively and consistently meet typical demands based on strong knowledge of baseline performance and maximum capacities.

• Offered best-in-class customer service with open, accurate and professional communication.

• Troubleshot, serviced and repaired products to restore functionality, extend equipment life and increase ROI.

• Responded to service calls and communicated with dispatch to exchange information.

Education

Industrial Maintenance Technician (Mechatronics) Anticipated September 2022

Valencia Community College / Advanced Skills Training Orlando, FL

Electronic Board Assembly

Valencia Community College / Advanced Skills Training Orlando, FL

November 2021

References

Robert Owens Service Manager, CSC 204-***-****

Ursuline JnMarie Lab Coordinator, ORMC 407-***-****

Gary Erdnman CEO, Bar Controls of Florida 407-***-****

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