Customer Service Machine Operator

CHERYLE COMBS

*********@******.*** 704-***-**** Concord, NC

SUMMARY

Well experienced department Manager. In-depth expertise in building and leading a team and following company policies, rules and regulations. Adamant in ensuring all documentation is in order. Strength in providing an excellent customer service experience SKILLS

• Experienced Machine Operator

• Safety conscious and compliant

• Communication skills

• Time management

• Leadership

• Computer literacy (Microsoft Word/Excel)

• Documentation review

• Team-focused

• Customer Service

• Well Organized

• Adaptable

EXPERIENCE

03/2025 – 06/2025 Stranding Operator Helper Southwire Co. LLC• Huntersville, NC

• Assisted in operating Stranding Machines.

• Supported main Operator with setup, operation, and monitoring of stranding equipment.

• Helped with threading wire through machinery, adjusting tensioners, and preparing the machine for production runs.

• Inspected wire strands for uniformity/breaks/defects and report issues to the operator.

• Maintained clean work area and followed safety protocols

• Team Collaboration; worked closely with Operators, shift leads, and quality control staff to ensure efficient production flow. 11/1997 – 03/2025 Lead / Manufacturing Specialist Legrand North America/Pass & Seymour • Concord, NC

• Created order packets for workload with needed documents and paperwork.

• Prioritized workload for work centers.

• Ran labels for production.

• Kept track of labels in Label area and reordered labels when stock quantities ran low.

• E Kanban and Kaizen trained and experienced

• Experienced with production building materials and doing physical inventory.

EDUCATION

GED – Panama High School Panama, Ok

Certificates: Work Key Skills Test – Silver

Personal Attributes:

Family-oriented & active church participation

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