Human Resources High School

RENATA VILLAS BOAS

*** ******** *** #*** – Celebration, FL 34747

E-mail: ************@*****.***

DOB: Aug. /01/1980

Phone: +1 (407) 235 – 6509

Goal:

I'm looking for a position that allows me to work with my passion, dealing with people and my ability to manage conflicts/people to achieve significant results. I am looking for an opportunity that will allows me to grow professionally and contribute to growth and achieve organizational goals, aligning communication and ensuring team satisfaction and fulfillment. I’ve being open to acquiring new knowledge and taking on a new position, depending on the company’s needs.

Education / Courses:

Colégio Passionista Ginásio Santa Gema; Elementary School.

Colégio Sant’Anna Global; High School (Teaching).

Uni Sant’Anna; Graduated in Letras (Portuguese/ English).

English Course (U.S.A. - California ELS and Florida ELS).

Coordination of Educational Work, taught by Professor Doutor Celso dos Santos Vasconcellos.

Program of continuing Education Faculty of the Military Police School.

Operative Test, taught by Professor Doutor Paulo Afonso Caruso Ronca.

Our Portuguese language.

Inclusion Program.

The joy of being a Professor.

I attended the conference at Harvard such as listener and speaker: “11th Brazil Week at Harvard the Portuguese Language and its Speakers around the World”.

Team Management as a competitive differentiator; SEBRAE.

Notary Public.

Fundamentals of Human Resources.

Team Management as a differentitor.

PMP Project Management.

Work Experience:

1

02/2024 – 07/2024 GAP INC. (Lake Buena VIsta Factory) Assossiation/Cashier.

08/2022 – 12/2023 Michael Kors (Orlando Vineland Outlet) Supervisor/Cashier. Responsible for the cashier and customer services, receiving payments for merchandise and for motivating and training the team in my department, accommodating development, being part of a rotation opening and closing the cashier as opening and closing the store, cleaning, organization and display was part of my duties.

06/2018 – 02/2020 Tao Services (Labor Provider) Human Resources. I was responsible for hiring and training the team, make employees schedule. Make payments/receipts and managing the employees.

01/2018 – 04/2018 Down the Hath (Maui, HI) Server/Bartender. In a rotating dynamic I served tables, customer services and made drinks

05/2017 – 09/2017 Azul Viagens (Travel Agent).

I created and sold travel packages according to the client's needs, from air tickets, accommodation, tours and transfers.

07/2016 – 04/2017 Latam Airlines (check-in Agent) Customer service and lobby organization, passenger check-in, aircraft reception with opening and closing doors.

05/2015 – 01/2016 Kuma Accessories – Partner and General Manager. I was responsible for purchasing merchandise and managing employees.

2011 –2013 Bloom Service Cor. – Human Resources/Owner. Responsible for hiring people, bookkeeping, prepare reporting for field services.

11/2011 – 01/2012 Salon Spa by Perfume land – Saleswoman. Responsible for cashier and sales, store organization and replacement merchandise in display.

06/2011 – 10/2011 Aloha Of America – Assistant Manager. Responsible for prepare reporting for field services management team.

07/2010 – 08/2010 Tam Viagens – Tour Guide.

I was responsible for guide groups of tourists (teenager) in Orlando theme parks.

04/2010 – 06/201 Perfume land – Cashier.

2

01/2010 – 04/2010 Perfume land – Saleswoman.

05/2009 – 11/2009 Atlantic Service Center Mechanic Shop – Manager. Responsible for hiring people, for cashier, prepare reporting for Field services management team, and customer services.

03/2001 – 01/2009 Colégio Da Policia Militar.

Teacher (early childhood education), Teacher s Assistant (Elementary School), Trainee

(Educational guidance of assistant), Writing Teacher (Elementary School), Portuguese Teacher (Elementary School and High School), Literature Teacher (High School), Preparation and Review of The Political Pedagogical Project of Military Police. 3

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