Customer Service Services Coordinator

SUMMARY

SKILLS

EXPERIENCE

MARY

GALVAN

******.****@*****.***

(956)590- 9085

Brownsville, TX 78526

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

• Career advising

• Online job boards

• New hire orientations

• New hire paperwork processing

• Resume review

• Job fair coordination

• Employer outreach

• Internship development

• Mentorship program

• Customer service

• Onboarding coordination

CAREER SERVICES COORDINATOR/ HEALTH HUMAN SERVICES 06/2015 to 07/2025 Workforce Solutions Cameron / southwest key - Brownsville, TX

• Worked with individuals to complete application documents for relevant vocations.

• Devised and oversaw job fairs and career events. Established contacts with employers to create internship and employment opportunities for students.

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Coordinated alumni-mentorship program that matched recent graduates with seasoned professionals in their fields of interest.

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• Reviewed resumes submitted by students prior to submitting them to employers. INDUSTRIAL OCCUPATIONAL SERVICES 06/2013 to 04/2015 Health and Safety Council - Pasadena, TX

• Operated a variety of machinery and tools safely and efficiently.

• Worked with cross-functional teams to achieve goals.

• Operated equipment and machinery according to safety guidelines.

• Assisted with customer requests and answered questions to improve satisfaction.

• Managed inventory and supplies to ensure materials were available when needed. FIRE WATCH 09/2009 to 04/2012

Hemi Systems - Beaumont, TX

• Operated equipment and machinery according to safety guidelines.

• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively. Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.

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• Operated a variety of machinery and tools safely and efficiently. Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

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MEDICAL ASSISTANT 02/2008 to 12/2008

AAA Urgent Care / Pain Management - Brownsville, Texas Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.

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Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.

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EDUCATION AND

TRAINING

CERTIFICATIONS

MARK RUSSELL

GLORIS GONZALEZ

YOLANDA MEZA

REFERENCES

Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.

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Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.

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• Contacted pharmacies to submit and refill patients' prescriptions. Career Centers of Texas - Brownsville, TX

Medical Assistant, 03/2004

Porter High School - Brownsville, TX

High School Diploma

04/1992

NON DOT

DOT URINE DRUG TESTING

ORAL FLUID DRUG TESTING

HAIR TESTING, URINE TESTING

EKG, HIPPA, PHLEBOTOMY HIPPA, MEDICAL ASSITANT, RECEPTIONIST, CUSTOMER SERVICE LANGUAGES English:

Native/ Bilingual

Spanish:

Native/ Bilingual

956-***-**** FRIEND CO -WORKER

956-***-**** FRIEND CO - WORKER

956-***-**** FRIEND CO- WORKER

References available upon request.

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