Customer Service Be A
Resume:
Dedrick Thomas
Denham Springs, LA *****
*********@*****.***
OBJECTIVE: To maintain a full time position and be a valuable employee to the company.
EMPLOYMENT HISTORY:
Martin Brower - Warehouse order selector
Feb 2025-Present
Safely and accurately select customer orders, build orders according to assigned load tickets, shrink wrap and label orders and move completed orders to the loading dock area of the warehouse
Accurately receive inbound products, replenish and manage inventory as needed LSU Aramark Warehouse/Athletic Venues(Crew Lead)-July 2023-Jan 2025 Pick inventory, assemble orders of product.
Clean work area. Organize and store all incoming products. Help organize and setup for game day. Use pallet jacks and forklift to move material where it is also needed. Amazon-Transportation Associate-Driver/Customer Service Associate July 2022 to June 2023
Help improve the customer experience by ensuring customers receive their packages on time, as promised. Ensure all vans arrive and depart on time. Operate commercial vehicle on public roads.
Receive, pick, and stow customer orders. Process returns and prepare for delivery. Assist customers with questions they may have.
Work through problem-solving scenarios for customers BrandSafway/Petrin - Scaffold Builder
October 2018 to May 2022
Gather materials daily to build scaffolds for pipe fitters, electricians and riggers. Assisted with painting when needed.
Taco Bell- Team Member/Customer Service
December 2016 to October 2018
Greeting customers in the restaurant or drive-thru. Answer customer questions about menu items and promotions. Upsell company products encouraging customers to upgrade or include add-ons. Taking food and drink orders, handling payment and thanking customers. Prepared and stored food ingredients. EDUCATION & TRAINING
Madison Preparatory Academy
August 2015 to May 2019
High School DiplomaSKILLS
Customer Service, multi-tasks, manages projects effectively, Forklift experience, Communication skills, Proficient in Microsoft Word, Microsoft Excel, and other internet related tasks.
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