Office Manager Client Service

Professional Summary

Skills

Work History

Education

ABIGAIL LETARTE

Franklin Park, IL (C) 847-***-**** **********@*****.*** Motivated Client Service manager/Office Manager with solid experience managing all levels of large scale projects, including budgeting and administration. Project management

Conflict resolution

Client assessment and analysis

Strong verbal communication

Budgeting and finance

Powerful negotiator

Process implementation

Staff development

Self-motivated

Client Services Manager/Office Manager 05/1997 to 02/2018 Corporate Business Cards Ltd – Franklin Park, IL

Supported Chief Operating Officer with daily operational functions. Performed initial client assessment and analysis to begin research process. Worked directly with All departments to achieve completion of daily work flow. Worked directly with all customers from project start (Quote) to product delivery. Handled all internal sales leads

Dispatched as well as processed orders on our B2B online ordering platform EFI (123easyprint) Familiar with Winfows Office Software, Outlook, excel, PowerPoint... etc. Familiar with QuickBooks Enterprise Software

Worked within many large companies online platforms for dispatching and uploading Invoices. Knowledgeable in Accounting area as AP/AR and Collections (2000-2006) Implemented in taking of credit cards through online portal. Maintained Credit Card system in regards to any reports needed, customer needing information on past payment, and any refunds.

High School Diploma: 1998

East Leyden Highschool - Franklin Park, IL

College : Sales and Marketing

Triton College - River Grove, IL

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