Customer Service Team Leader
Resume:
Naydelin J. Garza
To further enhance my education, knowledge, and skills to the fullest potential and allow me to grow in experience
Eagle Pass, TX 78852
***************@*****.***
EXPERIENCE
Little Caesar, 300 S Bibb Ave UNIT 3, Eagle Pass, TX 78852— Cashier
September 2020 - November 2020
Responsible for serving each guest courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude. Also Involved in preparing and serving food, operating kitchen equipment, ringing up sales, and cleaning work stations.
Corn Processes Plant, Pearsall — Box Assembler
July 2020 - July 2020 (Summer Job)
Responsible for assembling boxes, as well as packaging corn into boxes.
La Parrilla de San Miguel, 408 S Texas, Eagle Pass, TX 78852 — Hostess/ Server
March 2021 - November 2021
January 2023 - April 2023
•Responsible for greeting customers as they enter the restaurant, take their reservations or put them on a waiting list, handed them menus and showed them to their seats. Also handled phone calls and customer queries about the restaurant and menu, and assisted various restaurant staff when necessary. Took orders, answered questions about the menu and food, sold the restaurant's food and drinks, took payment, communicated orders with the kitchen staff, seated customers, and helped with customer service and cleaning.
Coax Solution, 776 Chula Vista Rd Texas, Eagle Pass, Tx 78852— Secretary
September 2023 - December 2023
•Answering calls, taking messages and handling correspondence. maintaining diaries and arranging appointments. typing, preparing and collating reports.
Trucking Dispatcher, At home Job,Eagle Pass, Tx 78852 —Dispatcher
August 2023 - December 2023
•Answer messages/calls 24/7, guide truckers to places they need to pick up and dispose.. Organized Google Sheet to input driver tickets. Learn to handle situations when we are under stress.
Luke & Associate, 223 FireFly Ln, Eagle Pass, Tx
78852 — Caregiver
July 2024 - February 2025
•Monitoring families that are brought into the immigration camp. We assist when they are in need of help by changing diapers, bathing, feeding. We try to help children distract themselves from what's going on around them or when parents are having a hard time keeping their emotions together.
EDUCATION
CC Winn Highschool, 265 North Foster Maldonado Boulevard, Eagle Pass, TX 78852 — Diploma
August 2018 - June 2021
SWTJC WorkForce,1980 N Veterans Blvd, Eagle Pass, TX 78852 — Certified Medical Assistant
September 2022 - November 2022
PROJECTS
Vacation Bible School — Volunteer/Team Leader
Assembled a team with volunteers from our church who was accountable for helping to execute. The team leader will check in with the leadership team and me from time to time to give updates. team leaders help to break up the number of volunteers you are leading.
REFERENCES
Adrian Cantu (Current Supervisor) —830-***-****
Joana Hernandez (San Miguel- Manager) — 830-***-****
Constantino Garza ( Coax Solution - CEO) – 830-***-****
SKILLS
Quick Learner
Fluent in English and Spanish
Communicates well with others
Responsible
Patient
Organized
Proficient in Microsoft Word, PowerPoint, Publisher, Excel,
LANGUAGES
Fluent in English and Spanish
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